Assistant Store Manager

We’re opening a brand-new store and there’s never been a more exciting time to join us. This is your chance to be part of the launch team and play a key role in shaping the success of our newest retail location from day one, helping to lead the team, create an exceptional experience for every customer, and support the growth of our retail function.

We’re looking for an enthusiastic Assistant Store Manager to support the Store Manager in leading the team and ensuring smooth daily operations. This role is a mix of hands-on leadership, coaching, and operational planning, helping to drive store performance, deliver an exceptional customer experience, and maintain operational excellence.

As a key link between the Store Manager and the wider team, you’ll help foster a high-performing culture, support recruitment and training, and deputise for the Store Manager when required.

Location: 5 Chatham Street, D02 Y310

Application Process: Please email a CV and Cover Letter to

Hours: 40 hours per week, 5 days a week between Monday to Sunday - 2 days off in the week when working over the weekend Shifts can fall on: Monday to Sunday.

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• Support recruitment, onboarding, and training to build a talented and motivated team
  
• Provide daily guidance, motivation, and coaching to staff
  
• Assist in performance reviews and feedback sessions
  
• Take ownership of developing team members and maintaining consistent standards
  
• Deputise for the Store Manager when needed
  

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• Lead by example on the shop floor, delivering outstanding customer experiences
  
• Resolve escalated customer issues promptly and professionally
  
• Coach and motivate the team to maintain high service standards
  

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• Assist with stock management, replenishment, and inventory checks
  
• Support peak period planning, promotions, and product launches
  
• Maintain visual merchandising standards to showcase the brand effectively
  

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• Help ensure the store is clean, organised, and compliant with company standards
  
• Contribute ideas to improve efficiency, sales, and customer experience
  

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• Maintain a safe working environment for staff and customers
  
• Assist with health and safety audits, risk assessments, and reporting concerns
  
• Maintain clear communication with the Store Manager and team
  
• Conduct team meetings to share updates, priorities, and performance results
  
• Collaborate with other stores and departments to share best practices
  

The job duties listed are not exhaustive. xcfaprz The post holder will undertake tasks as reasonably expected within the scope and level of the role.

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• Ability to motivate, delegate, and develop staff effectively
  

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• Strong skills in creating positive customer experiences
  
• Able to handle escalated issues and train staff on service standards
  

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• Excellent verbal and written communication skills
  
• Quick thinking and decisive when addressing operational or customer challengesOrganised, efficient, and able to prioritise tasks
  
• Experience setting and achieving sales goals, meeting KPIs
  

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• Experience onboarding, coaching, and developing team members
  

If you have an interest in sustainable fashion and sportswear then this is a great opportunity to join our team at Classic Football Shirts who are the market leader in original and authentic football shirts

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• Casual dress code
  
• Regular Social events, Summer Party, Christmas Party, Football Events
  
• Opportunity to Assist in building a team
  
• Opportunity to learn about football shirts