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About
The Inside Sales Representative is an operational role within the sales team, supporting contract administration, order processing, and customer data management. This position ensures smooth execution of sales transactions and maintains accurate records to enable strategic decision-making and customer satisfaction. Roles and Responsibilities
Contract Review & Administration Assist in reviewing customer contracts for accuracy, compliance, and completeness. Coordinate with legal and sales teams to ensure timely contract execution. Order Processing Enter and manage customer orders in the system with precision and timeliness. Monitor order status and proactively resolve discrepancies or delays. Customer Data Management Maintain and update customer records in CRM and ERP systems. Ensure data integrity across platforms to support reporting and analytics. Sales Support Provide administrative support to Account Managers. Prepare quotes, proposals, and documentation as needed. Cross-Functional Coordination Liaise with finance, logistics, and customer service teams to ensure seamless order fulfillment. Support onboarding of new customers and internal process improvements. Reporting & Documentation Generate regular reports on order status, contract metrics, and customer data quality. Document standard operating procedures and contribute to process optimization. Other related duties and/or projects as assigned. Education and Experience
Bachelor's degree or equivalent experience in business, sales operations, or related field. 2+ years of experience in a sales support, operations, or coordinator role. Proficiency in CRM and ERP systems (e.g., Salesforce, SAP). Experience with Automotive Tier's or OEM's Familiarity with contract lifecycle management tools. Skills
Strong attention to detail and organizational skills. Excellent communication and problem-solving abilities. Ability to manage multiple priorities in a fast-paced environment. Collaborative mindset with a focus on continuous improvement. Reporting to this Position
N/A Physical Demands
Frequent sitting, walking, standing. Use of computer with repetitive mouse use, keyboarding and visual demands. Must be able to work in the office for collaborative purposes. Up to 10% local travel (limited but potential), domestic travel to plants annually. Measure of Performance
Core Behaviors and Skills Servant Leadership Collaborating with Others Creating Change Technical/Functional Job Performance. Customer and Quality Focus. Attendance record. Timely Completion of assigned tasks and annual goals. Accuracy and integrity of work. Health & Safety
As an employee at ARaymond, you play a crucial role in maintaining a safe and healthy workplace. Your responsibilities include but are not limited to, adhering to all health and safety guidelines and procedures established by the company and attending all required health and safety training sessions to stay informed about best practices and regulatory requirements.
Languages
- English
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