Lead Solution Consultant

Company Overview: Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management.

As a Lead Solution Consultant for the DACH region, you will serve as the technical authority and primary bridge between our Intelligent Agreement Management platform and our customers. You will partner with field sales teams to discover and understand complex customer business challenges, processes, and architectural landscapes to build world-class integrated solutions. You will translate customer goals into operational, AI-assisted agreement workflows and serve as a trusted advisor to key stakeholders.

• Collaborate with Solutions Consulting and Field Sales teams to cultivate and secure net-new business within the DACH region
• Uncover, comprehend, and document complex business challenges, processes, and enterprise architecture
• Engage in meaningful business and technical conversations, sharing industry insights with key stakeholders from all levels
• Establish technical credibility and build confidence in recommended solutions leveraging your product expertise, custom product demonstrations, technical Q&A, and business process diagrams
• Articulate selected recommendations and the business value they provide to diverse audiences
• Serve as an expert on the Docusign IAM platform, including integration of AI into SaaS platforms
• Work collaboratively with sales partners and other internal teams to provide a world-class buying experience

• 8+ years of experience in Pre-Sales or Consulting within an Enterprise SaaS environment, or equivalent experience
• Experience with AI tools, APIs, and enterprise technology stacks
• Fluency in German (written and spoken) and English
• BS/BA degree or equivalent in relevant work experience
• Experience engaging with executive-level staff and articulating business value
• Experience with technical business documentation (workflow diagrams, proposals, SOWs, RFPs)
• Professional proficiency in French is a strong plus
• Familiarity with Enterprise-class systems like ERP, CRM, and ECM
• Experience in Manufacturing, Automotive, Tech, Service, or Life Science industries
• Willingness to travel 30% or more as needed

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life.