About
TRC Companies, Inc. is a pioneering firm that combines science with technology to deliver innovative solutions. They are seeking a highly motivated Operations & Data Analyst to support Commercial & Industrial Energy Efficiency Programs in New Jersey, focusing on data standardization, process consistency, and operational alignment across multiple programs.
Responsibilities : • Maintain and enhance Microsoft Dynamics CRM and related program databases • Develop and standardize dashboards, KPIs, and reporting frameworks across programs • Produce daily, weekly, and monthly operational reports with a focus on consistency and accuracy • Ensure alignment of data definitions, metrics, and reporting logic across all programs • Perform data validation, quality checks, and reconciliation across systems • Lead initiatives to standardize workflows, reporting structures, and data governance practices across multiple programs • Identify gaps and inconsistencies between programs and implement best practices and unified processes • Develop and maintain standard operating procedures (SOPs) for data handling, reporting, and system usage • Partner with leadership to define and track enterprise-level KPIs and performance metrics • Drive continuous improvement initiatives to streamline operations and reduce manual effort • Act as a Super User for CRM systems (Microsoft Dynamics) • Configure and maintain: Workflows, Business rules, Security roles, Campaigns • Manage user access, onboarding support, and role assignments • Coordinate with IT on system enhancements, testing, and deployments • Support business requirements documentation (BRDs) and system change requests • Work closely with program managers, IT teams, and stakeholders to align system and reporting needs • Support onboarding and training of staff on standardized tools and processes • Serve as a central point of contact for data, reporting, and system-related inquiries
Qualifications : Required : • Bachelor’s degree in business, Data Analytics, Information Systems, or related field • 3+ years of experience in data analysis, operations, or systems support • Strong experience with CRM systems (preferably Microsoft Dynamics) • Advanced proficiency in Microsoft Excel (pivot tables, formulas, data analysis) • Experience with data visualization and dashboard tools (Power BI preferred) • Demonstrated experience in process improvement and standardization initiatives • Strong analytical and problem-solving skills • Ability to translate complex data into actionable insights • Excellent organizational and time-management skills • High attention to detail and data accuracy • Strong communication and stakeholder management skills • Team-oriented, adaptable, and proactive mindset • Must be eligible to work in the United States • Must be a resident of New Jersey
Preferred : • Experience in energy efficiency or utility programs • Familiarity with data governance frameworks and best practices • Experience working across multiple programs or business units • Knowledge of SQL or data querying tools
Company :
TRC, a member of WSP, stands for adaptability. Founded in 1961, the company is headquartered in Lowell, USA, with a team of 5001-10000 employees. The company is currently Late Stage.
Languages
- English
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