Team Member - Sales
Butlins
- Bognor Regis, England, United Kingdom
- Bognor Regis, England, United Kingdom
About
You will be accountable for achieving individual sales targets, contributing to departmental targets, and maximising tariff opportunities through effective promotion of holidays, add-ons and upgrades. Through every guest interaction, you will support the delivery of an outstanding experience that positively impacts Resort NPS. KPIs Tariff Targets
Upgrade + Add on Targets Resort NPS
General Duties & Key Accountabilities Deliver outstanding guest service across all contact channels, including face-to-face, telephone, email and live chat, ensuring every interaction reflects the Butlins brand and values. Achieve agreed individual sales targets while contributing to overall departmental sales performance. Proactively promote Butlins holidays, add-ons and upgrades to enhance the guest experience and maximise tariff opportunities. Provide accurate, confident and solution-focused advice, ensuring guest needs are met and exceeded at every stage of their journey. Support the achievement of Resort NPS targets by delivering excellent service in every guest interaction. Work collaboratively with the wider team a...
Languages
- English
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