Customer Team Member

Location: Isle of Benbecula, Creagorry, HS7 5PG

Pay: £12.00 per hour

Contract: 16 hours per week + regular overtime, permanent, part time

Working Pattern: 5 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.

We are looking for Customer Team Members to join our team at Co-op. As a Customer Team Member, you will provide great service on the tills and shop floor, perform a wide range of tasks around the store, and work with your colleagues to make everyone's day better.

• Friendly and thoughtful service – responding to customer queries, championing Co-op products and Membership, and delivering a great shopping experience
• Work together to make everyone's day better – supporting your store colleagues to solve problems for customers and members
• Make sure the store is safe and legal – keeping shelves stocked and ensuring prices, dates, and temperatures are correct
• Help introduce new products and services – making changes feel natural, sharing experiences with your colleagues
• Support your local community – getting involved in activities and events

This job would suit people who have:

• A genuine care for the needs of customers and members
• Great people skills, with the ability to build positive relationships with customers and colleagues
• A positive approach to change and problem solving
• The flexibility to work a range of different shifts

Co-op offers a range of benefits, including:

• 30% discount on all Co-op products in-store plus 10% discounts on other brands
• A pension scheme with up to 10% employer contributions
• Wagestream – a money management app giving access to a percentage of pay as earned
• 31 days holiday (including bank holidays, pro rata for part time colleagues)
• Virtual healthcare services for employees and their families
• 24/7 employee assistance service
• Full, paid training and dedicated support for personal development and career progression
• Cycle-to-work scheme

We want to build diverse teams and welcome applications from everyone. We celebrate our differences and recognize the importance of our teams reflecting the communities they serve.