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Loves Travel Stops & Country Store
General Manager in Training
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- Virginia, United States
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- +3
- Virginia, United States
About
Operations Manager
Join a dynamic team at Loves Travel Stops and Country Stores, where you'll drive efficiency, quality, and customer satisfaction. As an Operations Manager, you'll lead a team, manage processes, and execute strategies to grow sales and meet organizational goals.
Responsibilities:- Lead daily operations to drive efficiency, quality, and customer satisfaction.
- Manage multiple business operations, including retail store, fuel, restaurant, fresh kitchen, and truck care.
- E nsure a safe, clean, and well-maintained facility through restroom and shower cleanliness, facilities, equipment maintenance, and safety checks.
- Drive sales of products and services through efficient ordering, stocking, inventory management, and merchandising standards.
- Assist the General Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting.
- Analyze profit and loss statements and affect change to capture and capitalize on opportunities.
- Collaborate with managers in the efforts of talent acquisition.
- 2+ years in retail, travel stop or c-store, big box, grocery, or department store management.
- 2+ years managing operations with an annual sales volume of $2+million.
- 2+ years affecting and deciphering budgets and P&L statements.
- 2+ years supervising and training 5-10+ employees.
- Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel.
- Ability to successfully complete a pre-employment drug screen and background check.
- Ability to work various shift times, including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
- Excellent communication and interpersonal skills with a customer satisfaction focus.
- Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.
- Strong organizational and multitasking abilities with attention to detail.
- Effective teamwork skills.
Nice-to-have skills
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
Work experience
- General Management
Languages
- English