General Manager in Training

The Operations Manager is responsible for overseeing daily operations to drive efficiency, quality, and customer satisfaction. This role involves leading a team, managing processes, and executing strategies to grow sales and meet organizational goals.

• Hands-on responsibility of multiple business operations up to and potentially including retail store, fuel, restaurant, fresh kitchen, and truck care.
• Ensure a safe, clean, and well-maintained facility through restroom and shower cleanliness, facilities, equipment maintenance, and safety checks.
• Drive sales of products and services through efficient ordering, stocking, inventory management, and merchandising standards.
• Assist the General Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting.
• Understand financial reporting to include analyzing profit and loss statements and affecting change to capture and capitalize on opportunities.
• Collaborate with managers in the efforts of talent acquisition.

• 2+ years in retail, travel stop or c-store, big box, grocery, or department store management.
• 2+ years managing operations with an annual sales volume of $2+million.
• 2+ years affecting and deciphering budgets and P&L statements.
• 2+ years supervising and training 5-10+ employees.
• Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel.
• Ability to successfully complete a pre-employment drug screen and background check.

• Ability to work various shift times to include days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
• Excellent communication and interpersonal skills with a customer satisfaction focus.
• Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.
• Strong organizational and multitasking abilities with attention to detail.
• Effective teamwork skills.

Love's Travel Stops and Country Stores is committed to offering a supportive team environment, innovation, and perseverance. The company has been recognized as a winner of the Better Work Award in 2023 and continues its commitment to offer value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers.