General Manager in Training

Job Summary

The Operations Manager is responsible for assisting and overseeing daily operations to drive efficiency, quality, and customer satisfaction.

This role involves leading a team, managing processes, and executing strategies to grow sales and meet organizational goals.

• Hands-on responsibility of multiple business operations including retail store, fuel, restaurant, fresh kitchen, and truck care.


• Ensure a safe, clean, and well-maintained facility through restroom and shower cleanliness, facilities, equipment maintenance, and safety checks.


• Drive sales of products and services through efficient ordering, stocking, inventory management, and merchandising standards.


• Assist the General Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting.


• Understand financial reporting to include analyzing profit and loss statements and affecting change to capture and capitalize on opportunities.


• Collaborate with managers in the efforts of talent acquisition.

• 2+ years in retail, travel stop or c-store, big box, grocery, or department store management.


• 2+ years managing operations with an annual sales volume of $2+million.


• 2+ years affecting and deciphering budgets and P&L statements.


• 2+ years supervising and training 5-10+ employees.


• Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel.


• Ability to successfully complete a pre-employment drug screen and background check.

• Ability to work various shift times to include days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.


• Excellent communication and interpersonal skills with a customer satisfaction focus.


• Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.


• Strong organizational and multitasking abilities with attention to detail.


• Effective teamwork skills.


• Physical demands include regular talking and hearing, active involvement requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing, frequent lifting/moving of items over 75 pounds.