Retail General Manager

Love's Travel Stops and Country Stores is a family-owned business headquartered in Oklahoma City with over 40,000 team members in North America and Europe.

The Retail General Manager plays a key role in ensuring the smooth operation of our high-volume retail customer service center. This includes leading staff, managing processes, and executing strategies to enhance sales and customer satisfaction.

• Ensure exceptional customer service, facility maintenance, proper merchandising, and suitable marketing procedures.
• Drive sales through efficient ordering, stocking, inventory management, and waste management.
• Responsible for task execution, safety practices, schedule and cash integrity, talent acquisition, employee development, and HR functions.
• Train and develop team members to maximize customer service expectations.
• Understand financial reporting, including profit and loss statements, to affect business changes and capitalize on opportunities.

• 2+ years of experience in retail, restaurant, travel stop or c-store, big box, grocery, or department store management.
• 2+ years of experience managing operations with annual sales volume of $2+ million.
• 2+ years of experience deciphering and impacting budgets and P&L statements.
• 2+ years of experience supervising and training 10+ employees.

• Excellent communication and interpersonal skills with a customer satisfaction focus.
• Strong organizational and multitasking abilities with attention to detail.
• Intermediate level computer skills, including Microsoft Office, Outlook, Word, and Excel.
• Frequent lifting/moving of items over 50 pounds or more.

Love's was recognized by Indeed as the winner of the Better Work Award in 2023.

Love's Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans are encouraged to apply.