- +3
- Lafayette, Louisiana
About
Job Summary
Operations Managers play a crucial role in driving efficiency, quality, and customer satisfaction at Love's. They lead teams, manage processes, and execute strategies to grow sales and meet organizational goals.
Key Responsibilities- Oversee daily operations to ensure a safe, clean, and well-maintained facility.
- Drive sales of products and services through efficient ordering, stocking, inventory management, and merchandising standards.
- Assist the General Manager with task execution, schedule and cash integrity, and complete daily, weekly, and monthly reporting.
- Understand financial reporting to include analyzing profit and loss statements and affecting change to capture opportunities.
- Collaborate with managers in talent acquisition efforts.
- 2+ years in retail, travel stop or c-store, big box, grocery, or department store management.
- 2+ years managing operations with an annual sales volume of $2+million.
- 2+ years affecting and deciphering budgets and P&L statements.
- 2+ years supervising and training 5-10+ employees.
- Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel.
- Ability to successfully complete a pre-employment drug screen and background check.
- Ability to work various shift times, including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
- Excellent communication and interpersonal skills with a customer satisfaction focus.
- Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.
- Strong organizational and multitasking abilities with attention to detail.
- Effective teamwork skills.
Love's Travel Stops and Country Stores is committed to offering products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities we serve and maintaining an inclusive and diverse workplace are hallmarks of our award-winning culture.
Nice-to-have skills
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
Languages
- English