Lead Sales Force Effectiveness Specialist

Job Description: The Lead Specialist, Sales Force Effectiveness will help to define, lead, and implement the Salesforce effectiveness & CRM execution strategy across MBD globally. This key driver of revenue growth will have a clear vision on how the function drives revenue performance with accountability for execution, training and adoption of tools & processes.

Key Responsibilities:

• Work with Commercial Operations director on strategy development & deployment of sales force effectiveness program aligning to commercial strategy across revenue of $700M + annually.
• Define best practices, new tools & technologies to accelerate sales team success (e.g. opportunities to use AI, machine learning, digital marketing data).
• Overall global accountability, focus on EU & EM, with dotted line responsibility for NA SFE specialist to ensure alignment.
• Help to build robust roadmap in collaboration with Sales, IT and group partners to focus on enhanced user experience, data insights & standard work enablement.
• Partner strongly with Sales Operations & Sales Training teams to deliver best in class sales enablement experience for our sales teams across the globe.
• Ownership & ongoing maintenance of master sales playbook 'The Code'.
• Continually evaluate and make recommendations on new SFDC-related technologies to support commercial priorities.
• Develop & implement governance policies, procedures & process to ensure data is high quality & maintained effectively.
• Partner with sales leaders to provide content, training & support for sales meetings to drive understanding of value proposition & adoption.
• Design, build & roll out dashboards to track sales force effectiveness strategies & tool utilization.
• Set up & maintain commercial operations bowler to track effectiveness of the function.
• Provide project management & PPI guidance & resources to wider commercial operations & sales teams on key initiatives.

Requirements:

• Bachelor's degree.
• 8 years + of relevant work experience.
• Extensively used and managed certifications desirable.
• Proven ability to assess technology needs, design, and roll out to a large user group with high engagement.
• Field or inside sales experience a strong plus.

What We Offer: A package including pension, private healthcare, annual bonus and insurance. Onsite gym & parking also available in some sites. It is also a fantastic opportunity to be part of a diverse team. Our Mission is to enable our customers to make the world healthier, cleaner and safer.