Retail General Manager

Job Title: Retail General Manager

The Retail General Manager plays a key role in ensuring the smooth and efficient operation of our high-volume, multifaceted retail customer service center.

Key Responsibilities:

• Ensure a safe, clean, and well-maintained location in terms of exceptional customer service, facility maintenance, proper merchandising, and suitable marketing procedures.
• Drive sales of products and services through efficient ordering, stocking, inventory management, and waste management.
• Responsible for proper task execution, following effective safety practices, schedule and cash integrity, talent acquisition, employee development, and support HR functions.
• Work alongside team members to train and develop in order to maximize customer service expectations.
• Understand financial reporting which includes profit and loss statements to affect business changes and capitalize on opportunities.
• Addressing customer feedback and working to improve the overall experience.

Requirements:

• 2+ years in retail, restaurant, travel stop or c-store, big box, grocery, or department store management.
• 2+ years experience managing operations with annual sales volume of $2+ million
• 2+ years experience deciphering and impacting budgets and P&L statements
• 2+ years experience supervising and training 10+ employees

Our Culture:
Come see why Loves Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023.

Loves Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.