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- Jonestown, Texas
About
Job Description
We are seeking a driven Operations Manager to assist and oversee daily operations at Love's Travel Stops and Country Stores.
Responsibilities- Lead a team of employees to drive efficiency, quality, and customer satisfaction.
- Manage processes and execute strategies to grow sales and meet organizational goals.
- Assist the General Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting.
- Understand financial reporting to include analyzing profit and loss statements and affecting change to capture and capitalize on opportunities.
- 2+ years in retail, travel stop or c-store, big box, grocery, or department store management.
- 2+ years managing operations with an annual sales volume of $2+million.
- 2+ years affecting and deciphering budgets and P&L statements.
- 2+ years supervising and training 5-10+ employees.
- Ability to work various shift times to include days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
- Excellent communication and interpersonal skills with a customer satisfaction focus.
- Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.
- Strong organizational and multitasking abilities with attention to detail.
The ideal candidate will have excellent leadership and communication skills, be able to manage multiple priorities, and have a passion for delivering exceptional customer experiences.
Nice-to-have skills
- Leadership
- Communication
- Customer Service
Work experience
- General Project Management
Languages
- English