Customer Support Engineer - French Speaker (f/m/d) - LyonEdmund Optics • Vénissieux, Auvergne-Rhône-Alpes, France

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Edmund Optics

Customer Support Engineer - French Speaker (f/m/d) - Lyon

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Vénissieux, Auvergne-Rhône-Alpes, France

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Vénissieux, Auvergne-Rhône-Alpes, France

About

Product Support Engineer - French Speaker (f/m/d) Lyon, France Join the excitement at Edmund Optics®, where we contribute shaping the future with optics, imaging and photonics and enjoy what we do! As a leading provider of off-the-shelf optical components, we're on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing. At Edmund Optics Europe, we're all about building a vibrant community. As part of our team, you'll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to an excellent technical customer support. We're on the lookout for a Product Support Engineer - French Speaker (f/m/d) As a key player in our customer support team, you'll be the go-to guru for technical assistance in Europe. From helping customers select the perfect product for their needs to managing accounts and even getting involved in exciting projects like writing articles or designing demos, this role is anything but ordinary. Essential Functions: Providing technical assistance and product recommendations Handling customer inquiries Collaborating with global teams and supporting marketing initiatives Qualifications: Ready to jump in and make a difference? The requirements listed below are representative of the knowledge, skill, and/or ability required. We're all about inclusivity, so rest assured, reasonable accommodations may be made to enable individuals with diverse abilities to perform the essential functions. Your profile: Bachelor's degree in Science or Engineering Fluent in French and English Proficient with MS Office Strong communication and problem-solving skills What we offer: Get ready for a thrilling ride with Edmund Optics! Alongside a competitive salary, we offer a range of perks, including: Company pension scheme Group accident insurance Mobile working opportunity (1 day/week) Extensive training and development offer Subsidized gym membership Jobbike Company events ...and a lot more! Ready to dive into the world of optics with us? Apply now and let's shape the future together! This office-based position can be located in York (UK), Mainz (Germany) or Lyon (France), depending on the candidate's preference.

Nice-to-have skills

Communication
Customer Service
Problem Solving

Vénissieux, Auvergne-Rhône-Alpes, France

Work experience

Solutions Engineer

Languages

English
French

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