Branch / Office Manager

Job Description

Description:

Are You Ready to Build and Lead Something Bigger?

Excel Services is expanding, and we’re looking for a high-performing Branch / Office Manager to lead our Northern Kentucky operations.

We are not looking for someone to simply manage an office — we are looking for a leader who can build a team, drive profitability, protect culture, and elevate operational excellence.

If you are financially sharp, operationally disciplined, people-focused, and ready to own results — this may be the opportunity you’ve been waiting for.

Who We Are

At Excel Services, We Help People Excel.

We are a growing Mechanical, Electrical, and Plumbing (MEP) design-build contractor known for quality craftsmanship, strong leadership, and a culture built on:

· Integrity

· Teamwork

· Accountability

· Innovative Thinking

· Quality

· Loyalty

We are building something special — and we expect our leaders to raise the bar.

The Branch / Office Manager – Northern Kentucky is responsible for the overall leadership, performance, and operational execution of the Northern Kentucky office. This role owns branch-level P&L performance, team leadership, customer satisfaction, safety compliance, and cultural alignment.

The Branch Manager ensures the branch operates in full alignment with Excel Services’ mission — “We Help People Excel” — and our Core Values: Integrity, Teamwork, Accountability, Innovative, Quality, and Loyalty.

This leader drives profitable growth, operational excellence, workforce development, and a culture of safety and accountability.

What You’ll Be Responsible For

Financial Performance

· Full branch-level P&L accountability

· Revenue, margin, and profitability targets

· Budgeting and forecasting

· Cost control and operational efficiency

Operational Leadership

· Oversight of project managers, field leaders, and office staff

· Ensuring projects are delivered on time and within budget

· Weekly leadership alignment meetings

· Removing roadblocks and driving execution

Safety & Risk Management

· Championing a safety-first culture

· Partnering with Safety leadership to reduce incidents

· Ensuring compliance with OSHA and company standards

People & Culture

· Coaching and developing leaders

· Conducting performance conversations

· Building a culture of accountability and ownership

· Workforce planning and recruiting partnership with HR

Customer & Market Growth

· Strengthening GC and client relationships

· Supporting business development efforts

· Representing Excel Services in the Northern Kentucky market

What Success Looks Like

· Branch revenue and gross margin exceed targets

· Strong backlog and repeat customer base

· High employee retention and engagement

· Reduced safety incidents

A leadership team that runs on discipline and accountability

What You Bring

· 5–10+ years of leadership experience in commercial construction, MEP, or related trade

· Proven experience managing P&L and driving profitability

· Strong understanding of job costing and operational KPIs

· Experience leading multi-functional teams

· High integrity and decisive leadership

· Strong communication skills with field and executive teams

Preferred Qualifications:

· Design-build or MEP experience

· EOS/Traction experience

· Bachelor’s degree in Construction Management or Business

Why Join Excel Services?

· Competitive compensation (Base + Performance Incentive)

· Medical, Dental, Vision, Life Insurance

· 401(k) with company match

· Paid Time Off & Holidays

· Leadership growth opportunities

· Strong company culture and team environment

· A chance to help build and shape a growing regional branch

This is accountability.

Apply today and help us continue to build excellence in Northern Kentucky.