About
Please ensure you read the below overview and requirements for this employment opportunity completely.
The successful candidate will be required to work as part of the team, to continuously deliver the highest level of satisfaction to internal and external customers.
The candidate will be the face of the business, welcoming customers, suppliers and visitors to our showroom.
The role involves working closely with the Sales, Service and Parts teams.
Key Responsibilities Greet customers in an efficient and friendly manner, understand the purpose of their visit, and alert the relevant team members.
Handle incoming calls by answering, screening, and directing them appropriately, taking messages and offering basic information when required.
Maintain the Reception waiting area.
Manage shared mailbox, directing enquiries to the relevant team members.
Support the team with day-to-day administrative requirements including social media marketing and promotional mailings. xcfaprz
Liaise closely with Sales/Service/Parts departments to ensure customer service standards are upheld.
Candidate Requirements 1-2 years experience in a busy reception environment Excellent oral and written English Ability to multitask Excellent customer service and communication skills Ability to work independently and take initiative Capability to remain calm and perform well under pressure Proficient in Microsoft Office Package (Word, Excel, Email) What We Offer Competitive salary based on experience Stability of working with a family-owned business Career progression opportunities available to the right candidate
Languages
- English
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