Branch Manager

Job Description

Description:

Responsible for the overall success and daily operations of the branch to include inside sales and warehouse operations. This position reports to the Regional Branch Manager and serves as a manager for all Inside Sales and Operations employees in the branch as well as Profit & Loss oversight. Collaborate with Sales Leadership to achieve desired growth plans.

ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned )

Operations Duties:

• Inspects warehouse facilities and equipment and recommends changes in allocation of space and procedures to supervisor.
• Plans pickup and delivery schedules for truck drivers.
• Recruits, hires, promotes, trains, and evaluates branch operations personnel; listens to employees and creates a positive working atmosphere in the branch; takes disciplinary action when necessary.
• Monitors branch inventory levels for all product lines; coordinates with sales personnel and purchasing support staff.
• Answers inquiries on types of service offered, schedules, and areas serviced.
• Investigates customers’ complaints involving such matters as damaged items, and customer deliveries and