Order Manager

Job Description

Order Manager

Onsite – Bellows Falls, VT

Chroma Technology Corp., a world leader in the advanced manufacturing of thin-film optical coatings, has an exciting opening for an Order Manager!

JOIN OUR AWARD-WINNING TEAM! Recognized as a Best Places to Work in Vermont. Chroma Technology Corp. is a 100% employee-owned company and certified B corporation. We are able to offer an extremely generous package of benefits, rewards, and a value-driven work environment. Join our team of collaborative employee-owners who are self-motivated, independent workers willing to strategize and together work towards the long-term prosperity of the company.

Job Summary:

Order Managers play a key role in ensuring customer satisfaction by serving as a communication hub between Sales and Manufacturing. Order Managers direct all sales requests through production and ensure that sales orders are fulfilled accurately for on time delivery.

Responsibilities Include:

• Initiate production jobs and monitor the production process to ensure the timely delivery of products
  1. Review sales order requests for accuracy
  2. Confirm documents are issued in accordance with customer requirements, relaying quality documents as needed to meet customer needs
  3. Effectively communicate with Production Departments and Sales staff regarding deliveries, inventory, production delays, and expedited orders
• Properly maintain appropriate finished goods min/max levels
• Oversee the daily movement and storage of inventory
• Provide accurate year-end inventory counts
• Identify and report quality problems or trends as appropriate
• Exhibit commitment to continuous quality improvement
• Communicate in a clear, effective and professional manner
• Promote a positive, collaborative, and customer-centric culture

Required Education, Experience, and Eligibility Qualifications:

• Prior experience accurately processing high volumes of paperwork
• Ability to proficiently utilize computers for communication and logging data
• Ability to work well under pressure with time constraints to meet strict deadlines
• Self-directed, detail oriented and independent worker

Preferred Education, Experience, and Eligibility Qualifications:

• Previous experience working with an MRP/ERP
• Prior inventory management experience

Compensation and Benefits

• Pay Range $21.63/hour - $28.84/hour
• Employee Ownership
• Medical, Dental and Vision Insurance
• 401K and Profit Sharing
• 80 Hours Sick/Personal Time and 80 Hours Vacation
• Education Assistance and Wellness Reimbursement

Please note that the compensation offered to the selected candidate will be based on a variety of factors, including but not limited to experience, skills, education, and internal equity. As such, applicants should not expect to receive the maximum of the posted range.