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About
Department: Technology
Reports To: Director, Technology Operations
Salary Range: $105,000 - $125,000/year
Work Schedule:
Monday - Thursday in office, Fridays WFH
Who We Are:
Xponential Fitness, LLC (NYSE: XPOF) is a leading global franchisor of health and wellness brands. Through its mission to make boutique health and wellness experiences accessible to everyone, the Company operates a diversified platform of five brands spanning across verticals including Pilates, barre, stretching, strength-training, and yoga. In partnership with its franchisees, Xponential brands offer energetic, accessible, and personalized workout experiences led by highly qualified instructors in studio locations across 49 U.S. states, Puerto Rico, and 30 countries globally. Xponential's portfolio of brands includes Club Pilates, the largest Pilates brand in the United States; StretchLab, a concept offering one-on-one and group stretching services; YogaSix, one of the largest franchised yoga brands in the United States; Pure Barre, a total body workout that uses the ballet barre to perform small isometric movements, and one of the largest Barre brand in the United States; and BFT, a functional training and strength-based program.
Position Summary:
Xponential Fitness is seeking a Systems Administrator to support and maintain the company's core technology environment across identity management, endpoint systems, cloud platforms, and business applications. This role serves as a primary point of contact for IT support while executing access management, device administration, and system maintenance in accordance with SOX and public company IT control standards.
The Systems Administrator partners closely with Technology, Finance, HR, and Security stakeholders to ensure systems access, operational processes, and documentation are executed in a controlled, auditable, and scalable manner across a multi-brand organization.
Key Responsibilities:
IT Operations & Help Desk Support
Serve as a primary point of contact for internal IT support requests, documenting incidents, requests, and resolutions in ticketing and asset management systems Diagnose and resolve hardware, software, and connectivity issues across laptops, peripherals, and approved SaaS applications Provide technical support to employees and approved franchise stakeholders in accordance with company security and access policies Identity, Access & User Lifecycle Management (SOX-Aligned)
Administer user accounts and role-based access through JumpCloud, Google Workspace, Microsoft platforms, and Zoho systems Execute onboarding, offboarding, and role change access requests based on documented approvals and least-privilege principles Ensure timely deactivation of access for terminated or transferred users in coordination with HR and Technology leadership Maintain access documentation, logs, and evidence required for SOX audits and internal reviews Endpoint, Asset & Device Management
Procure, configure, deploy, and maintain company-owned devices using Automox for patching and endpoint management Track hardware inventory, assignments, and lifecycle using Asset Tiger Ensure devices comply with security, configuration, and update standards Security Monitoring & Infrastructure Support
Assist with monitoring and responding to security alerts and logs from CrowdStrike, Abnormal Security, Cloudflare, SolarWinds, and SonicWall Escalate security incidents and anomalies per documented incident response procedures Support firewall, network, and cloud infrastructure operations under direction of senior Technology and Security leadership Cloud & Application Support
Support cloud infrastructure and services hosted on AWS and integrated business applications Troubleshoot access, performance, and configuration issues across core systems including Google Workspace, Microsoft, Zoho, Monday.com, and 8x8 Execute approved system changes in alignment with documented change management procedures Documentation, Training & Audit Readiness
Create, update, and maintain IT procedures, access documentation, training materials, and internal knowledge base resources Provide employee training on IT policies, security awareness, and acceptable use standards Support internal and external audits by gathering evidence, responding to inquiries, and assisting with remediation efforts Participate in continuous improvement of IT processes, controls, and operational documentation Compensation & Benefits:
Competitive Salary ($105,000 - $125,000) depending on experience Comprehensive Medical, Dental and Vision benefits Opportunities for additional bonuses Cell Phone Allowance 401k plan with 4% company match Complimentary corporate memberships to XPLUS and XPASS Exclusive access to discounts on retail brand merchandise On Campus Amenities: Reborn Coffee Shop, Hangar 24, Mini Putting Green, Basketball Court, Bird Sanctuary, Car Washing Services (M/W), Dry Cleaning Services Qualifications:
Bachelor's degree preferred in computer science, information systems, or a related technical field Hands-on experience administering identity management, endpoint systems, and SaaS environments Experience supporting IT operations in a public company, regulated, or audit-driven environment preferred Strong understanding of access controls, user lifecycle management, and basic IT security principles Excellent written and verbal communication skills with strong documentation habits Highly organized with attention to detail and ability to manage competing priorities Technical Experience Preferred:
Google Workspace administration Microsoft identity and productivity platforms JumpCloud for identity and device management Automox for patching and endpoint management CrowdStrike and Abnormal Security for endpoint and email security Cloudflare, SonicWall, and SolarWinds for network, firewall, and monitoring support AWS cloud infrastructure support Zoho CRM and business applications Monday.com administration or support 8x8 voice and communications platforms Asset Tiger or similar asset management tools
Xponential Fitness LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.
Pay Range:
$105,000 - $125,000 per year
Languages
- English
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