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Cluster Sales ManagerDORSETT LONDON HOTEL LIMITED • England, United Kingdom
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Cluster Sales Manager

DORSETT LONDON HOTEL LIMITED
  • +1
  • +7
  • GB
    England, United Kingdom
  • +1
  • +7
  • GB
    England, United Kingdom
Apply Now

About

The Cluster Sales Manager will be based in London and will be responsible for all aspects of sales across the London cluster of hotels for Dorsett Hospitality International, consisting of the Dorsett Shepherds Bush and Dao by Dorsett West London hotels, along with 1 new hotel currently under development (Dao by Dorsett Hornsey Town Hall) set to open soon. This position is an exciting opportunity for an experienced and self-driven salesperson with a proven track record of success. Reporting directly to the Cluster Director of Sales, the Cluster Sales Manager will need to be self-motivated, organised and able to develop strong business relationships with a focus on closing business and exceeding all assigned targets. Duties & Responsibilities: Actively participate in all aspects of sales, focusing on all revenue streams, working to specific revenue targets Key account management of existing clients Driving and exceeding individual room night/revenue goals Develop and maintain new client relationships and opportunities Establish, build and manage relationships with the key accounts to maximise revenue opportunities Active in organising assigned events (i.e. Fam trips, offsite promotions, etc.) and complete within established time frames and approved budgets. Research potential new accounts, conduct telesales calls, plan appointments and carry out weekly face-to-face sales appointments in line with agreed targets. Produce targeted sales action plans on a quarterly and annual basis Research and produce account development plans based on analysis of market opportunities to ensure maximum share from each account and agency. Understand and create targeted market share shift strategies Work with the entire Commercial team to continuously research competitor properties to obtain market and rate intelligence and an understanding of business trends, the competition and their key accounts. Utilise this intelligence to develop strategic plans to ensure the business remains competitive in the marketplace and to identify potential businesses to target. Work with the entire Commercial team to continuously align and devise strategies and tactics to retain and grow the business and support revenue maximisation. Identify and secure appropriate group, tour operator and wholesale business Plan and execute sales trips to major market areas where required Attend major travel functions and exhibitions to promote sales for the hotel. Perform account reviews on a quarterly and annual basis Maintain extensive market and product knowledge and work with each hotel in adapting products and services to match client requirements and business trends. Maintain rapport and reward loyalty through entertaining top-producing clients as required. Work with the hotel General Managers and key hotel team members to strengthen current relationships within the local community. Represent the hotel at seminars, business events, etc., to maximize networking opportunities to raise the profile/awareness of the hotel. Candidate Preferred Skill Set: Minimum 2 years in a similar sales role or relevant hospitality experience Strong communication and presentational skills Proven ability to drive the sales process from planning to close Confident, personable and proactive individual Have a can-do attitude and be willing to go the extra mile In return, you will receive: 28 Days Holidays Meals on Duty Free Eye test for VDU users Associate discounted rates with our hotels Learning and Development Pension Dry Cleaning Introduce a friend bonus Social events Join our passionate ESG team, creating a sustainable environment A bit about us Dorsett Hospitality International has grown by leaps and bounds with more than 60 hotels across China, Malaysia, Singapore, Japan, Australia, the United Kingdom, and Continental Europe, with many more properties planned in the development pipeline. There are currently 2 hotels in the UK, Dorsett Shepherds Bush and Dao by Dorsett West London, with 2 more currently under development. Dorsett is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Thank you for taking the time to apply for an opportunity with Dorsett Shepherds Bush Hotel. If you do not hear from us within 14 days, unfortunately, your application has been unsuccessful on this occasion. May we take this opportunity to wish you all the best for the future.
TPBN1_UKCT

Nice-to-have skills

  • Business Development
  • Communication
  • Competitive Analysis
  • Event Management
  • Market Research
  • Sales
  • Strategic Planning
  • England, United Kingdom

Work experience

  • Sales Manager / Director of Sales

Languages

  • English
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