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About
What you'll do: Prepare and deliver weekly tracking charts of order volume and details Answer incoming customer inquiries regarding pricing, product availability, delivery schedules, and payment terms Print and organize projects from bidders lists and maps Assist Sales Team with group bids and quotes Maintain average price chart Promptly handle pricing issues/discrepancies Assist customers with invoices and statements (in NetSuite) Support and troubleshoot NetSuite as needed Provide follow-up on customer quotes, lost sales, and ongoing customer needs Monitor administrative workflows to ensure high-quality customer service and sales support Perform additional administrative or sales-related duties as assigned What you'll need: Previous experience in sales support, customer service, or administrative support (construction, aggregates, or industrial environment preferred) Strong verbal and written communication skills Proficiency in Microsoft Office, especially Excel Ability to multitask, prioritize work, and maintain accuracy in a high-volume environment Comfortable working in a fast-paced, deadline-driven operation Ability to build and maintain positive working relationships with customers and internal teams Working Conditions: Ability to sit or stand for extended periods of time in office setting Ability to lift and carry up to 3050 pounds as needed Regular, dependable attendance required Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Languages
- English
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