Business Analyst

Job Summary:

The Business Analyst works closely with Client Relations team members, Client Services Executives, and Client Success Managers to provide effective, timely, and innovative solutions to support revenue consulting services to local government clients.

Duties and Responsibilities: Conduct in-depth data analyses and related research using traditional and advanced methods for various research and consulting projects. Forecast local government tax revenue with relevance to business trends, market analysis, and socio-economic factors. Synthesize complex or diverse information; collect and research data; use intuition and experience to complement data; design workflows and procedures. Provide advice and technical assistance to clients and team members. Process special requests with urgency from in-house client representatives and/or external clients via email, phone, or in-person verbal communication. Assist/execute all aspects of the reporting production. Continually update and standardize data sets and resolve anomalies. Identify and resolve problems in a timely manner; gather and analyze information skillfully; develop alternative solutions; work well in group problem-solving situations. Work with the IT department when necessary to resolve problems and implement improvements. Demonstrate the principles of good customer service to all customers and colleagues. Demonstrate compliance with all company policies and/or regulations. Perform other duties as assigned. Education and Experience:

Bachelor's Degree preferred, or the equivalent amount of related experience required. Previous experience in business analysis preferred. Previous experience creating presentations including data research and/or updating previously used templates. Knowledge, Skills and Abilities:

Analytical, detail-oriented, extremely flexible, and a keen sense of urgency. Ability to work cooperatively with clients and colleagues and maintain a positive team environment. Speak clearly and persuasively in positive or negative situations; listen well and seek clarification. Demonstrated proficiency in Microsoft Office and related software programs. Advanced knowledge of Microsoft Excel is desired. Ability to conduct multiple tasks simultaneously Ability to learn and use several "in-house" software applications. Ability to work independently and with others. Ability to work overtime to maintain production and ensure deadlines are met. Work Environment:

The noise level in the work environment is usually moderate as the employee works in an office setting, at an individual workstation, using telephone and computer Physical Demands:

Must be able to remain in a stationary position for most of the day Constantly operates a computer and other office productivity machinery, such as a printer/copy machine This position needs to occasionally move about inside the office The person in this position frequently communicates via telephone

Avenu Summary:

With the backing of four decades of public sector expertise and corporate capability, Avenu has successfully supported government services. Avenu was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.

Avenu is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Avenu offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.

Avenu offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.

Avenu is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.