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Desktop Support Tech
Contract to Hire: Dublin, California, US
Salary Range: 30.00 - 35.00 | Per Hour
Job Code: 368214
End Date: 2026-04-19 Days Left: 28 days, 4 hours left
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Job Title: Desktop Support Tech
Job Location: Dublin, CA 94568
Job Duration: 5 Months Contract
Pay Rate: $30.00/hr to $35.00/hr
Job Description:
Scope & Responsibilities: Provide deskside and walk-up support to local teams and associates during the Windows 11 refresh. Assist with testing and validation of Windows 11 images prior to and during deployment. Perform services as required by assigned service desk tickets, including break/fix and upgrade-related tasks. Troubleshoot and resolve Windows 11 and MS O365 related issues. Support device setup, configuration, and basic post-upgrade validation. Operate effectively in a fast-paced, time-sensitive environment while meeting service expectations. Deliverables:
Deskside support for Windows 11 upgrade activities. Successful completion of assigned service desk tickets related to the refresh. Tested and validated device images as directed by the project team. Documented issue resolution and ticket updates in the client's ticketing system. Support continuity during the Windows 11 rollout period. Required Skills:
4-5 Years of Desktop Support Windows imaging The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually - as applicable.
Job Requirement
Windows imaging Desktop Support MS O365 testing Service Desk Deskside Technician End User Support Engineer Deskside Support Engineer Windows 10 Windows 11 imaging system imaging SCCM device imaging Reach Out to a Recruiter Recruiter Email Phone Prince Singh prince.singh@collabera.com
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Languages
- English
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