UX Designer - Senior Associate
JPMorganChase
- +3
- +5
- City of London, England, United Kingdom
- +3
- +5
- City of London, England, United Kingdom
About
Deliver engaging, thoughtful customer-focused design solutions to complex problems and shaping the next generation B2B customer-focused products and services. Collaborate with design team members and other stakeholders to identify new opportunities and design that creates value for our customers. Use customers insights and data to inform and iterate design solutions. Have a clear understanding of the business drivers behind product goals. Deliver appropriate design artifacts spanning across all project phases, from concept development and design to production and documentation in a timely manner and efficient execution (e.g. user journeys, sitemaps, wireframes, prototypes, user research, usability testing, specs and guidelines). Proactively contribute to design systems and other design toolkits, and work closely with leads to ensure deliverables are consistent with the design system. Manage the handover and support of your designs to engineering and product development teams and provide accurate estimation of tasks and help with prioritisation. Participate in user research and usability studies on your work, creating interactive prototypes to iterate and refine your designs. Present design and communicate work to team members and stakeholders. Required Qualifications, Capabilities, and Skills:
Solid hands-on experience as Senior Product/ UX designer. Strong portfolio demonstrating UX processes, such as process flows, sitemaps, wireframes, prototypes, user research, usability testing, and other deliverables. Ability to synthesise complex, interdependent, and sometimes competing needs and data. Effective communication of design solutions across roles & levels. Awareness and practical understanding of current technologies and their application and relevance to digital experiences. Ability to develop and sustain effective and cooperative working relationships with peers, managers and other internal or external stakeholders. Proficiency with modern design systems, prototyping software and design tools (we use Figma) and comfortable prototyping and designing at different levels of fidelity. Thrives in a fast-paced, collaborative, team-oriented, cross-functional environment. Bachelor's degree in Design, HCI, or related field or equivalent professional experience. Preferred Qualifications, Capabilities and Skills:
Experience in the Atlassian suite of software (Jira & Confluence) is desirable. Experience with B2B applications preferred. About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
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Nice-to-have skills
- Prototyping
- Usability Testing
- User Research
- Wireframes
- Figma
Work experience
- Product Designer
- UX Designer
- Visual/UI Designer
Languages
- English
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