IT - Technology Lead | Development process generic | Embedded Product Development ProcessSysMind Tech • United States
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IT - Technology Lead | Development process generic | Embedded Product Development Process
SysMind Tech
- United States
- United States
About
Job Details: Must Have Skills (Top 3 technical skills only) * 1. Candidate should have at least 2 years of working experience in Genesys in the member and provider contact center 2. Candidate should have strong handson PO experience in member and provider contact center area. 3. Candidate should have strong knowledge and work experience on the latest capabilities offered by Genesys.
Nice to have skills (Top 2 only) 1. Candidate should have stakeholder management and conflict resolution skills 2. Candidate should have strong experience of Genesys contact center workflows
Detailed Job Description: Candidate should have at least 2 years of working experience in Genesys in the member and provider contact center area.Candidate should have strong handson PO experience in member and provider contact center area.Candidate should have strong knowledge and work experience on the latest capabilities offered by Genesys.Candidate should have experience of creating a product roadmap.Candidate should have stakeholder management and conflict resolution skillsCandidate should have strong experience of G
Minimum years of experience*: 8-10 years
Certifications Needed: No
Top 3 responsibilities you would expect the Subcon to shoulder and execute*: 1. Candidate should have at least 2 years of working experience in Genesys in the member and provider contact center area. 2. Candidate should have strong handson PO experience in member and provider contact center area.
Interview Process (Is face to face required?) Yes
Languages
- English
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