Sales Manager/General Manager
MobilityWorks
- Washington, Utah, United States
- Washington, Utah, United States
About
* Supervise all facets of the store's operations, including consumer sales, commercial sales, and service operations. * Support the overall company objectives and ensure consistent messaging in alignment with Regional Sales and Service Managers to the store staff. * Provide store performance reports as required, utilizing Key Performance Indicators as outlined in Rhythm. * Identify local market opportunities and utilize corporate support to enhance business through localized marketing efforts. * Collaborate with the HR Department to recruit and retain qualified candidates to meet the store's staffing requirements. * Effectively manage team performance and provide coaching and mentorship to enhance effectiveness in each role. * Uphold customer treatment standards characterized by courteous and professional conduct, fostering complete customer satisfaction. * Promote a culture of training by participating in company training initiatives and fostering continuous learning. * Oversee and promote the sale of all company products and services across all company locations, involving all personnel. * Manage incoming leads generated by the Business Development Center to meet show rate and solution rate goals. * Accurately forecast unit sales and gross profit levels. * Collaborate with the Regional Sales Manager to review the GM Scorecard and identify focus areas. * Manage and maintain vehicle inventory in collaboration with the Inventory team. * Partner with the Service Manager to oversee service operations, including technician efficiency and overall billable hours. * Aim to achieve NPS results at or above the overall corporate average through our Solution Experience process. * Foster Employee Engagement by demonstrating leadership skills in support of our core values.
* High school diploma or GED is a prerequisite. * 2-3 years of experience in sales management is essential. * Exceptional customer service skills and experience are mandatory. * Proficiency in Microsoft Office products and technical aptitude is required. * Demonstrated ability to work independently with minimal supervision is a must. * Strong computer skills with familiarity in SalesForce are preferred.
Languages
- English
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