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Sales Administrator
MTrec Ltd Technical
- Stanley, Scotland, United Kingdom
- Stanley, Scotland, United Kingdom
About
Our client are specialists in their industry sector, they are looking to recruit a Sales Administrator on a permanent basis.
The Job you’ll do
* Operating as a key point of contact for all matters specific to customer quotations, orders and deliveries.
* Raising quotations and orders for products correctly, and in a timely fashion for our trade customers.
* Ensuring customer purchase orders match the processed order.
* Monitoring orders through to delivery to ensure expected delivery dates are met, or customers are advised if there is an issue.
* Invoicing all completed orders in a timely fashion.
* Maintaining and updating sales and customer records.
* Providing internal phone-based customer support which may include some technical support on our products.
* Deal with any challenging customer needs or complaints as they arise, and resolve or escalate as necessary.
* Identifying any new product opportunities to add to the existing product offer.
* Upselling where possible.
* Pro-actively generating new business.
* Collaborate with the external sales team with regards to orders and customer accounts.
* Communicate and collaborate with all areas of the business.
* Working with Production and Logistics team to communicate with our clients with delivery dates and times.
* To carry out purchasing activities for the effective sourcing and s...
Languages
- English
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