About
Desired Tech must be able to hands-on Break Fix Client, IBM , and Dell Servers (PDU's, Motherboards, Memory, Fans, Arrays, etc). Analyzes, diagnoses, and troubleshoots hardware/server issues with focus on responsiveness; provides issue resolution. Maintains inventory and documentation of activity in ticket tracking software. Some familiarity with desktop support and deployment. Tech will provide project support as well as on-call support for incoming tickets. Provides 1st level 24/7 break-fix support for IT hardware as specified by or utilized in customer environment. Ability to guide others. Problem solving and self-management skills with attention to detail. Ability to prioritize tasks and effectively communicate verbally and in writing.
Nesco Resource and affiliates (Lehigh G.I.T Inc, and Callos Resource, LLC) is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities. com171
Languages
- English
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