Support Officer

Job Title: Support Officer

Location: Netherlands, Arnhem

About the Role:

As a Support Officer at Grid Field Netherlands Area External Service Providers (GFN area ESP), you will provide essential administrative and logistical support to ensure smooth business operations. You will facilitate the execution of administrative and project-related tasks by coordinating resources, managing routine processes, and supporting teams within your department. Your role is key in maintaining compliance with organizational protocols such as Meridian and AQUA, supporting process monitoring, and contributing to operational efficiency.

Key Responsibilities:

Provide administrative and logistical support to ensure smooth daily operations and efficient workflows.

Coordinate logistical aspects of projects, meetings, and events to guarantee timely resource availability and seamless execution.

Assist with operational tasks including planning, correspondence, and file management.

Maintain accurate records and documentation in line with organizational policies and procedures.

Respond to inquiries and direct requests to the appropriate stakeholders or departments.

Proactively identify opportunities to improve services or processes and implement small improvement initiatives.

Collaborate with teams to solve problems, ensure workflow continuity, and support productivity improvements.

Support the Lead Execution Management with process monitoring and reporting.

Skills & Competencies:

Strong planning and organizational abilities; able to prioritize and oversee tasks effectively.

Proficient with standard office equipment and software to support business processes.

Competent in data acquisition, organization, protection, and processing to achieve business objectives.

Process-oriented; maintains overview, ensures structure, and monitors progress.

Excellent communication skills; able to liaise effectively with diverse stakeholders.

Proactive mindset; identifies improvements and takes initiative.

Requirements:

MBO/HBO diploma or equivalent with corresponding working and thinking level.

Proven experience in a support role within a large organization.

Experience with process monitoring and reporting; knowledge of SAP and Meridian is a plus.

Analytical mindset; able to identify connections and suggest improvements.

Stress-resistant and decisive in complex situations.

Fluent in Dutch (written and spoken), as it is the primary working language.

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