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About
We are seeking an experienced Application Development Manager to lead the CaseAware product development team. This is a hands-on leadership role (approximately 40-60% coding, 40-60% management) responsible for the full lifecycle of CaseAware, from backlog prioritization and sprint planning through code development, review, and release. The ideal candidate thrives in fast-paced environments, brings structure to reactive workflows, and can drive the team toward a more proactive, process-driven culture while maintaining delivery commitments. Team Leadership & Management
Manage a cross-functional team of ~6 (2 developers, 3 support/QA staff, 1 technical SME/lead focused on database, infrastructure, and production support) Mentor and develop team members, fostering technical growth and accountability Conduct code reviews, provide constructive feedback, and maintain code quality standards Run sprint planning, backlog grooming, and retrospectives Shield the team from disruption while ensuring urgent production issues are triaged and resolved efficiently Development & Technical Delivery
Contribute directly to CaseAware development writing, reviewing, and shipping production code in PHP/MySQL Own the Azure DevOps CI/CD pipelines, repositories, boards, and release processes Design and implement API/web service integrations (REST, SOAP, XML, JSON) with external legal and vendor systems Prioritize and manage the product backlog in collaboration with stakeholders Make architectural decisions balancing stability, maintainability, and pragmatic delivery Process & Culture Improvement
Assess current workflows and implement process improvements to shift the team from reactive to proactive Establish or refine development standards, branching strategies, testing practices, and deployment procedures Improve incident response processes triage, root cause analysis, and prevention Introduce metrics and visibility into team throughput, quality, and delivery predictability Communicate status, risks, and trade-offs clearly to leadership and stakeholders Product Stewardship
Develop deep domain knowledge of CaseAware's architecture, integration engine, and customer customization model Drive product improvements, refactoring, and incremental enhancements to the platform Contribute to longer-term modernization planning (modern PHP frameworks, improved architecture) while keeping the current system stable and performant What You Bring:
Required
8+ years of software development experience, with 3+ years in a management or team lead role Strong hands-on proficiency in PHP and MySQL (you will write code regularly) Experience with API and web service integrations (REST, SOAP, XML/JSON) Working knowledge of Azure DevOps or equivalent (CI/CD pipelines, work item tracking, Git repos) Proven ability to manage and mentor a small development team Experience with Agile/Scrum practices sprint planning, backlog management, retrospectives Strong triage and prioritization skills comfortable making quick, sound decisions under pressure Excellent communication skills for managing stakeholder expectations across technical and non-technical audiences Preferred
Experience with legacy system maintenance and modernization you understand the realities of evolving a mature codebase without breaking production Familiarity with modern PHP frameworks and a vision for incremental modernization Background in legal technology, case management, or similar regulated/process-heavy domains Experience with process transformation moving teams from reactive firefighting to proactive, predictable delivery Knowledge of database administration, infrastructure management, or production support workflows Experience managing remote or distributed teams Key Qualities We Value:
Process-minded pragmatist You see where process improvements will have the highest impact and implement them without over-engineering or disrupting delivery. Hands-on leader You stay close to the code and the team. You don't manage from a distance. Ownership mentality You treat the product, the team's growth, and delivery commitments as your own responsibility. Clear communicator You keep stakeholders informed, set realistic expectations, and advocate for your team's capacity and needs. Conditions of Work:
Ability to sit or stand for long periods of time. Ability to remain focused for extended periods of time. Ability to work extra hours on short notice to accomplish goals. Ability to work on computers for a significant portion of the day. Ability to travel domestically, if necessary.
Languages
- English
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