Senior Cloud Engineer

Telent are on the lookout for an experienced Cloud Engineer to join the Network Services division due to growth. This is a fantastic opportunity to work in an expansive role and team that thrives on working with new technologies, whilst working with a range of customers. This is a Hybrid working role that will see you Work from Home as well as travelling to a nearby office (ideally Warwick OR Camberley) from time to time. This role would be ideal for someone with On-Prem skills as well as Azure Cloud skills as the existing environment is very much an On-Prem setup. You will need to be eligible for UK Security Clearance as the end customer is a UK Government body.

The Senior Cloud Engineer will build and enhance the engineering and technical relationship with both internal and external customers. The Senior Cloud Engineer will also provide a pro-active service in all aspects of enhanced service delivery and will provide a bridge between the Engineering team and Service Delivery, Projects and Service Desk teams within Telent to ensure a high level of customer satisfaction is at the forefront of all our commitments.

When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7.

This role of Senior Cloud Engineer will also see you assist with Professional Services and Sales opportunities within Network Services when required - mainly as a go-to evangelist of all things Cloud (On-prem AND Azure / MS Azure).

Senior Cloud Engineer - What you'll do:

To act as a technical lead within their nominated customer account for both internal and external requirements To act as an internal technical escalation point and to be able to mentor/coach internal resources to achieve a higher level of service To train internal engineering staff and customers on products and solutions relating to On-prem and Microsoft Azure To maintain awareness of all customers incidents and report where necessary on nominated accounts To add value by highlighting trends, security threats or technical bulletins which may impacts customers To be responsible and accountable for all documentation and technical information relating to customer networks To adhere to internal and external processes, task allocation, completion, reporting and change - this includes updating all parties and associated documentation To assist with Proof of Concept (POC) scenarios, Type Approval activities and pre/post-change lab testing in both customer facing and Telent lab spaces To help in the creation of TA, POC, RFC, WI and SoW documentation Perform comprehensive peer review of engineering technical documentation Assist and/or lead in the pre-staging of equipment to be installed on customer sites as part of projects or installs To attend, as required, the following customer facing meetings; support reviews, project roadmap, monthly service reviews and weekly incident reviews Senior Cloud Engineer - Who you are:

Demonstrable experience in supporting Enterprise Grade Data Centre (DC) and Cloud Infrastructure, and Cloud based Networks Technically apt across Cloud / Focal Engineering / On-prem cloud / Azure Possess an excellent work ethic and a strong sense of pride and ownership Remains hands-on with relevant technology across the Cloud world Builds trust and can collaboratively work with internal, external stakeholders and customers including the Engineering team Possess a passion for knowledge sharing Strives for continuous improvement, delivers and supports new processes and directions Customer facing and likes to be challenged / challenge ideas where required Skills / Qualifications:

VCIX - VMWare Certified Implementation Expert - Network Virtualization (desirable) VCP - VMWare Certified Professional 6 - Data Centre Virtualization (required) VCP - VMWare Certified Professional 6.1 - Network Virtualization (required) MSCE: Cloud Platform and Infrastructure or equivalent experience MSCE: Productivity or equivalent experience

The additional benefits with this role:

Company car allowance scheme 34 days holiday, including public bank holidays, plus the option to buy or sell five days each year Company matched pension scheme (up to 6% contribution matched) Career development opportunities A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme

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