Senior Mac Engineer (3rd line)

Job Title: Senior Mac Engineer Sector: MSP Salary: £40,000 - £50,000 / Hybrid + Flexible Working Location: Central London

A growing Managed Service Provider (MSP) in London is seeking a Senior Mac Engineer to join their expanding team. This is an exciting opportunity to provide high-quality Mac and JAMF user support while working on innovative projects planned for the upcoming year.

Job Summary:

As a Senior Mac Engineer, you will play a key role in delivering technical support for Mac OS and Mac devices across a diverse client base. Your responsibilities will be split between remote helpdesk support and onsite client visits, offering a dynamic and engaging work environment.

Key Responsibilities:

Provide expert support for Mac systems and applications Deliver outstanding customer service and technical assistance Diagnose and troubleshoot hardware and software issues Monitor and optimise system performance Advise clients on best practices for system maintenance and security Collaborate with vendors and clients to ensure seamless operations Utilize scripting knowledge (Bash preferred) for automation and efficiency Manage tasks effectively, prioritising workload as needed

Technical Skills & Experience:

Strong experience with Mac OS support Proficiency in JAMF / JAMF Pro and Apple Business Manager Knowledge of Bash or PowerShell scripting (Bash preferred) Basic understanding of firewall configurations Excellent problem-solving and communication skills A driving license is preferred but not essential

What's on Offer?

A structured career progression path with ongoing training and development Hands-on experience with exciting projects in a supportive team environment Competitive salary and benefits package If you meet the above requirements and are looking for the next step in your career, apply now for immediate consideration and interview.

Keywords: Mac Support Engineer, Mac OS, JAMF, Scripting, Technical Support, Networking, Troubleshooting

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy