Maximo Applications Suite (MAS) Intermediate
Colorado Springs Utilities
- United States
- United States
About
Job Type:
Information Technology
Pay Range
$88,382 to $103,978
Location
Colorado Springs, CO
Date First Posted
3/12/26
Applications are being accepted through: 3/26/26
*If no date is displayed, applications are being accepted on an ongoing basis; however, this job posting may close at any time after a minimum of 5 days of being posted.
Maximo Applications Suite (MAS) Intermediate
The Maximo team within the Information Technology department is hiring an Applications Intermediate for IBM Maximo Application Suite (MAS) Administration. In this position, you will provide system support for our water, gas, and electric utility operations. The work that you do is critical to maintaining the data integrity, reliability, compliance, and security of our MAS System. Your curiosity, ability to solve complex problems, and desire to use and build your technical skills will enable Operations to continuously improve processes, find cost savings, and solve operational challenges through the use and implementation of our MAS system.
You will be responsible, under guidance from more senior staff, for collaborating effectively with enterprise customers to provide best practices, development, and implementation of MAS solutions that increase efficiencies across the organization. The MAS system you will support in this position is integrated with other enterprise systems, which make up a complex set of hardware and software architectures. This includes but is not limited to industrial instrumentation, Geographic Information System (GIS), financial, procurement, supply chain, and other software solutions.
Key Focus Areas:
Perform routine MAS application configuration and setup in accordance with runbooks and standard operating procedures (SOPs)
Execute basic data maintenance tasks (e.g., data imports/exports, mass updates) with oversight
Maintain MAS application reference data (ServiceNow Queues, roles, templates, email notifications)
Assist with MAS application environment housekeeping (archiving, log cleanup, health checks)
Document configurations, procedures, and known issues in the internal knowledge base
Monitor dashboards, alerts, and scheduled jobs for assigned applications; log and triage incidents
Perform first-line troubleshooting (user errors, access issues, failed jobs, performance symptoms) using runbooks when applicable
Gather diagnostics (logs, timestamps, screenshots) and resolve Tier 1 tickets within SLA
Track incidents through closure and contribute to post-incident documentation and knowledge articles
Support routine patch/application health validation (smoke tests) after maintenance events
Serve as the first point of contact for end-user application questions and basic "how-to" requests
Provide 1:1 and small group coaching on standard workflows; contribute to quick reference guides and training materials
Assist with User Acceptance Test (UAT) coordination (test case execution, defect logging) for minor updates and releases
Promote best practices and encourage consistent use of application features to improve user adoption
Process user provisioning/deprovisioning requests and role changes following least privilege principles
Perform periodic access reviews and reconcile discrepancies according to documented controls
Ensure adherence to change, security, and data handling policies; escalate non-compliance risks
Support audit evidence collection (access lists, ticket histories, change records) as requested
Perform basic security hardening/testing with oversight from the Lead
Follow data privacy standards and report suspected issues promptly
Log and categorize enhancement requests; assist with impact/risk/effort pre-screening using checklists
Perform basic configuration changes in lower environments; prepare change documentation and rollback steps
Support integration monitoring (e.g., scheduled file transfers, API job status) and escalate failures
Coordinate with vendors on standard break/fix tickets, patches, and knowledge requests; track SLAs
Participate in change windows for minor releases; perform smoke testing and update runbooks as needed
Highly desired knowledge/skills/expertise include:
Most people in this occupation would have completed a bachelor's degree in Information Technology, Computer Science, or Software Engineering.
Most people in this occupation would have one year of experience in application management and scripting.
Understanding of IT Application Technologies and their relations with Web, infrastructure, Networking, and DB Technologies
Technical troubleshooting skills.
Strong Desire to learn how to configure and support the MAS Application.
PHYSICAL REQUIREMENTS/WORKING CONDITIONS:
Exerts up to 10 lbs. of force occasionally and/or a small amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Positions in this class typically require talking, hearing, seeing, and repetitive motions within an office working environment.
Who We Are...
Colorado Springs Utilities offers a 100-year reputation for providing electric, natural gas, water, and wastewater services to the Pikes Peak Region. As a municipal utility, our mission is to provide safe, reliable, and competitively priced utilities to our customers. Our organizational values of Safety, People, Trust, Responsibility, Collaboration, and Continuous Improvement serve as our guiding principles and are the foundation of our culture.
Our Commitment to Our Employees...
Our people are the heart and soul of Colorado Springs Utilities. They keep the lights on, gas flowing, water coming in, and wastewater leaving. We don't just say people are important - we prove it! That's why we are honored to invest in protecting the health and financial security of our employees and their families through our rich benefits program.
Time Off to Recharge
Vacation - Start with 13 days annually, increasing to 24 days with tenure
Personal Leave -3 days per year
Paid Holidays -12 paid holidays per year
Sick Leave - 12 days per year for personal or family health needs
Vacation Buy - Option to purchase up to 40 additional hours annually
Health & Wellness - Benefits elected are effective the first of the following month
Medical Plans: Three comprehensive options, including a $0 premium High-Deductible Health Plan (HDHP) with Health Savings Account (HSA) eligibility
Zero Health: Access to hundreds of medical services at no cost
Dental & Vision: Two dental plans and one vision plan
Family Building-Benefits: Support for fertility, preservation, adoption, and surrogacy
Wellness Program: A voluntary program that rewards you for prioritizing self-care! If you're enrolled in our medical plan, you and your spouse can earn up to $600 in HRA or HSA contributions by completing healthy activities
Flexible Spending Accounts (FSA): Pre-tax contributions for healthcare and dependent care expenses
Health Savings Account (HSA): Available with HDHP
Financial & Retirement Security
Pension Plan: Colorado PERA provides retirement benefits and peace of mind
Supplemental Retirement Plans: PERAPlus 401(k), MissionSquare Roth IRA, and 457 plans
Disability Coverage: Short-Term and Long-Term Disability insurance available
Life Insurance: Employer-paid coverage with optional supplemental plans
Long-Term Care Insurance: Available for purchase to support extended care needs
Additional Support
Employee Assistance Program (EAP): Confidential support for mental health, stress, legal, financial, and work-life balance
Tuition Reimbursement: Up to $5,250 annually to support continued education
Public Service Loan Forgiveness: As a qualifying employer, your student loan payments may be eligible for loan forgiveness
ATTENTION
:
All positions will be posted for a minimum of 5 calendar days.
Starting pay will be determined within the posted pay range based on the experience, education, and training of the successful candidate; if there is a single pay rate posted, the job starts at that rate.
Colorado Springs Utilities does not sponsor work visas of any kind, including H-1B, TN, or F-1 student visas (with or without OPT or STEM work authorization), or any other employment-based visas.
All eligible applicants must be authorized to work in the United States and work authorization must not be based on any work visa.
Colorado Springs Utilities is an Equal Employment Opportunity/Affirmative Action employer.
Colorado Springs Utilities is committed to the principles of Affirmative Action and Equal Opportunity in accord with Vietnam Era Veterans Readjustment Assistance Act, 38 U.S.C. § 4212, as amended (VEVRAA), and § 503 of the Rehabilitation Act of 1973, as amended (§ 503). In addition, no person shall be unlawfully discriminated against because of race, color, creed, national origin or ancestry, sex (including pregnancy, gender identity, gender expression, and sexual orientation), age, religion, veteran status, disability, genetic information, marital status, or any other basis protected under state or federal law. Human Resources shall assure Colorado Springs Utilities' benefits, classification, compensation, employee development, employee relations, and employment programs, conform to current legal and regulatory requirements and the provisions of Colorado Springs Utilities' Affirmative Action Plan in accordance with VEVRAA and § 503.
Accessibility Accommodations
. If you are an individual with a disability or a disabled veteran who is unable to use our online tools to search and apply for jobs, you may request a reasonable accommodation by contacting us at accessibility@csu.org or by calling 719-668-7500. This option is reserved for individuals who are unable to use or require assistance with the online tools as the result of a disability and is not intended for other purposes.
E-Verify and Right to Work Notice
. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Colorado Springs Utilities participates in E-Verify. For more information on your rights and responsibilities as an applicant, please visit: http://coloradospringsutilities.jobs/applicants-rights-and-responsibilities/ . If you have a legal right to work in the United States, there are laws to protect you against discrimination in the workplace. You should know that no employer can deny you a job or fire you because of your national origin. Unless mandated by law or government contract, employers cannot require you to be a U.S. Citizen or permanent resident or refuse any legally acceptable documents. If any of these things have happened to you, you may have a valid charge of discrimination that can be filed with the OSC. Contact the OSC for assistance in your own language. Call 1-800-255-7688. TDD for the hearing impaired is 1-800-237-2515. In the Washington, D.C., area, please call 202-616-5594, TDD 202-616-5525 Or write to: U.S. Department of Justice Office of Special Counsel NYA 950 Pennsylvania Ave., N.W. Washington, DC 20530.
Have a question?
If you have a question about a position or need assistance from a recruiter, email us at csurecruiting@csu.org or call 719-668-7500.
Job Type: Information Technology
Languages
- English
Notice for Users
This job comes from a TieTalent partner platform. Click "Apply Now" to submit your application directly on their site.