Night AuditorGreat Escape and Great Escape Lodge Careers • Queensbury, New York, United States
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Night Auditor
Great Escape and Great Escape Lodge Careers
- Queensbury, New York, United States
- Queensbury, New York, United States
About
What You Will Be Doing
* Maintain an environment of professionalism * Adhere to house rules, departmental policies, and safety standards * Communicate clearly with guests and management * Respond to or channel any guest requests/complaints to the department or proper manager * Use problem-solving skills to professionally handle any guest issue, question, or concern * Perform other duties as assigned by management
How You Will Do It
* Adhere to PCI compliance procedures * Operate the Front Desk system to make reservations, post payment and revenue transactions, perform assigned system functions, and check guests in and out * Proper distribution of guest keys and staff keys * Complete daily duties as outlined on the Night Audit Checklist * Complete and balance the transactions for hotel, water park, and dining operations * Classify daily revenue and statistics in Night Audit Spreadsheets * Answer telephone calls from internal and external guests/customers as well as inter-departmental calls * Compliance with communication protocols for telephone and email
Why work with us?
* Pay Rate: $19.00/hr * Paid training * Advancement opportunities * Free admission to ALL Six Flags parks, including White Water Bay * Free tickets for friends and family * Discounts on passes, food, and merchandise * Exclusive employee events * Fun rewards, benefits, and more!
Qualifications:
What You Will Need
* Must be at least 18 years old * Must be available to work overnight shifts (11 pm - 7 am) * Must be able to work weekends, holidays, and other shifts as necessary * Must be able to sit, stand, or walk for extended periods of time * For safety purposes, this individual must be able to communicate effectively in the English language, including the ability to read, write, speak, and understand the English language * Computer experience including proficiency in Microsoft Office (Word, Excel, Outlook) * Knowledge of Opera software preferred * Possess organizational skills and attention to detail * Prior guest services experience required * Must have a friendly, enthusiastic, and service-oriented attitude * Must be able to perform tasks safely and adhere to company policy * Ability to share all possible hotel and waterpark knowledge as trained * Ability to handle multiple tasks in a fast paced environment
Languages
- English
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