Entry Level Customer Service Associate

Job Description

We are seeking an Entry Level Customer Service Associate to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Must have experience in order entry.
Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the products
• Troubleshoot and resolve product issues and concerns
• Develop and maintain a knowledge base of the evolving products and office systems
• Enter Sales Orders

​Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Strong willingness to learn and grow within the company
• Detailed oriented

We are a 105 year old British based manufacturer of award winning high end outdoor furnishings. A third generation family owned and operated business. Our marketing and distribution for North America is located in Moorestown, New Jersey. This position is for order entry, customer service department.

We are a 105 year old British based manufacturer of award winning high end outdoor furnishings. A third generation family owned and operated business. Our marketing and distribution for North America is located in Moorestown, New Jersey. This position is for order entry, customer service department.