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- Juneau, Alaska, United States
About
Whisker is the maker of Litter-Robot, Feeder-Robot, and Litterbox.com. At Whisker, we believe pet parenthood can always get better.
As leading innovators in pet tech and refined pet accessories, we work tirelessly to solve problems and deliver smarter insights for pet parents while enriching the lives of pets. Whether it’s a self-cleaning litter box that automates scooping, an automatic feeder that helps pets develop healthier eating habits, or a modern cat tree that delights both humans and felines, we strive to deliver better solutions for consumers while transforming pet care along the way. To us, having a pet is the best thing ever. At Whisker, life together just keeps getting better.
Whisker is based in Auburn Hills, Michigan and Juneau, Wisconsin with 700+ passionate team members. We work in person 4+ days a week.
What You’ll Do:
The Quality Technician is responsible for providing initial support to Receiving, Manufacturing, and Shipping for quality-related issues that arise. The Quality Technician also performs product and process audits throughout the facility.
Hours: Monday through Friday 3pm - 11:30 PM CST
Essential Duties and Responsibilities:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as deemed necessary.
Monitors products to ensure quality standards are met
Responds to radio calls to help identify and document non-conforming product
Performs floor audits to verify part quality, in-process quality, and assists in process improvements
Troubleshoots particularly complex or troublesome production problems; e.g., manufacturing process variation
Collects and disposes of scrap, as appropriate
Trains team members on standard work instructions and procedures, ensuring effective results
Prepares and maintains efficiency, scrap, and test data for review
Assists with product Quality Assurance testing
Assists the Quality Engineer with new product introductions
Supports and participates in process improvement activities
Demonstrates the willingness and ability to perform all functions of the process including, but not limited to, assembly, Quality Control Analysis, pack-off, shipping, and recon of the product
Communicates between departments and shifts, sharing pertinent information to optimize plant results
Performs all duties, specified and otherwise, in a safe, constructive manner
Will perform additional responsibilities when required
Requirements:
What You’ll Bring:
High school education or a two-year technical degree or equivalent work experience
An excellent attendance record is required because the department is small and impactful
Must have MS Word, Excel, and/or Google Suite experience
Must be a team player with a positive attitude
Must be an efficient worker who is organized and detail-oriented
Able to work in a fast-paced manufacturing environment
Able to manage time effectively, with minimal oversight
An ability to provide and accept coaching, direction, and feedback in a constructive manner
A willingness to hold oneself and others accountable to standards and expectations
Able to follow directions, use hand and power tools
Maintains confidentiality of proprietary information
Ability to maintain a professional atmosphere in a fast-paced environment with numerous interactions and interruptions
A high degree of initiative, self-motivation, and ability to motivate others
Ability to establish and maintain cooperative working relationships with Team Members and colleagues
Comfortable with office pets (cats, dogs)
Not Required but Nice to Have!
Quality Technician experience in a high-volume production environment, preferably within consumer electronics
ASQ Certified Quality Technician or Certified Quality Improvement Associate
Lean Six Sigma Yellow or Green Belt Certification
Previous experience in plastic injection molding and printed circuit board manufacturing
Not required to have pets, but highly recommended!
Benefits & Purrks:
Join a tenacious, inventive company that empowers team members to chart their own path, lead by grounding decisions in the “why”, and has a strong sense of empathy and openness to new perspectives. Be a part of exciting growth, work with incredible people, and create tomorrow’s pet products—plus a whole lot of extras. You will also be provided with:
Premium Medical/Dental/Vision insurance
Paid parental leave
Whisker Parents Program
1 day "pawternity" leave for new pet adoption
Pet Insurance Discount
401K match
Flexible spending accounts
Company-paid short-term disability and life insurance
Employee Assistance Program (EAP)
Generous paid time off
14 Paid Holidays
Top of the line equipment
Pet-friendly office
Whisker products and swag
Continuing education Support
On-site gym with Peloton
Referral program
Statement of Inclusivity:
We believe different perspectives make Whisker better and strive to create a place where everyone has equal opportunities to thrive.
Please ensure to regularly check your email spam folder for any communication from Whisker to avoid missing important updates regarding your application status.
#onsite1
Nice-to-have skills
- MS Word
Work experience
- QA
- QA Test Automation
Languages
- English