Customer Service Representative - Entry Level

Job Description

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Currently, we are focusing on the energy, telecommunications, and technology industries. We provide direct results on their investment by expanding their market share beyond what a typical marketing strategy does for them.

Currently, we are focusing on the energy, telecommunications, and technology industries. We provide direct results on their investment by expanding their market share beyond what a typical marketing strategy does for them.