Sample Management Specialist/Client Services

Job Description

MINIMUM QUALIFICATION REQUIREMENTS
To perform this job, an individual must be able to perform each essential duty satisfactorily and meet the educational and experience requirements.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Responsible for receiving and documenting sample log-in.  This includes all of the following:

•  Document the receipt of samples for analysis into the laboratory
• Prepare study folders
• Perform accurate labeling of samples
• Update and maintain study folder revisions
• Serve as client contact with regard to completion of authorizing documentation
• Ability to work independently and as part of a team
  Perform other tasks necessary to support site compliance to corporate and regulatory requirements.  The Specialist ensures all related documents are fully and accurately completed in accordance with SOP’s, and applicable regulations including GMP, GLP, DEA, EPA, ISO 17025 and other relevant guidelines and standards.

EDUCATION and/or EXPERIENCE

• Associates’ degree in a related science OR equivalent with 1-3 years related experience is required.
• Pharmaceutical experience is preferred.
• Strong organizational and problem solving skills to understand and carry out assigned duties effectively
• Strong written and verbal communication skills and professionalism are required
• Ability to work and adapt in a fast pace environment
• Knowledge of regulations for drug/pharmaceutical environment is preferred
• Must be detail-oriented and have the ability to multi-task
• Microsoft Outlook, Excel and Word experience.
• Sample handling experience (log, enter in database, create labels, etc.) is preferred.
   

COMMUNICATION SKILLS

• Must have strong communication and interpersonal skills.

 
 
OTHER KNOWLEDGE, SKILLS and ABILITIES

• Must have initiative and problem solving / analytical skills and keen attention to detail
• Must have proficient computer skills in the following: Windows Word, and Excel
• Must be organized, flexible, and able to work independently.
• Applicant should possess the ability to organize and maintain all information for assigned projects and ensure adherence to established policies and procedures.

Physical Requirements of the Position:
On an average 8-hour day this position requires the ability to walk, sit and stand, use hands to handle or feel, reach with hands and arms at or above shoulder height and below waist height, climb or balance, stoop, kneel, crouch; talk, hear, and smell.  This position requires the ability to lift up to 40 pounds.   Specific vision requirements including reading of written documents, visual inspection of materials and use of computer monitor screen frequently.
 

Consumer Product Testing Company is a worldwide leader in the contract laboratory testing of cosmetics, personal care, pharmaceuticals, medical devices and specialty chemicals. Since 1975, our staff has assisted clients with their testing needs from conception to completion. Our technical staff has extensive experience that is used to assist clients through each phase of the testing process. Our Quality Assurance and Regulatory staff monitors compliance to our internal SOPs and applicable regulations. We attribute our growth to our dedication to the needs of our clients. Well known for our superior customer service, we become an integral part of our clients' team, providing timely, reliable, accurate, and reproducible results.

Consumer Product Testing Company is a worldwide leader in the contract laboratory testing of cosmetics, personal care, pharmaceuticals, medical devices and specialty chemicals. Since 1975, our staff has assisted clients with their testing needs from conception to completion. Our technical staff has extensive experience that is used to assist clients through each phase of the testing process. Our Quality Assurance and Regulatory staff monitors compliance to our internal SOPs and applicable regulations. We attribute our growth to our dedication to the needs of our clients. Well known for our superior customer service, we become an integral part of our clients' team, providing timely, reliable, accurate, and reproducible results.