Sales Support

Job Description

Job Title: Sales Support
Company: Stamford Office Furniture (SOF)
Job Type: Full Time / In Office / Monday through Friday

About Stamford Office Furniture:

Stamford Office Furniture is a premier workplace dealer specializing in creating inspiring environments for businesses, educational institutions, and healthcare facilities. Our mission is simple yet powerful: to craft branded workplaces that cultivate pride, foster connection, and drive success in today’s dynamic world.

Job Description:

Stamford Office Furniture (SOF) is seeking a reliable, organized, and results-driven Sales Support professional to join our team. The ideal candidate will play a key role in supporting our sales team, assisting with order preparation, tracking, quoting, and ensuring seamless execution for our clients across the country. This position requires a proactive, detail-oriented individual with excellent interpersonal, communication, and customer service skills.

Responsibilities:

Sales & Order Support:

• Assist sales representatives with quoting, order entry, and proposal creation.
• Process and manage orders accurately from initiation to completion.
• Maintain meticulous attention to detail throughout the sales cycle.
• Support the sales team in closing furniture and installation service opportunities.
• Manage timelines with a strong sense of urgency to meet client expectations and deadlines.

Coordination:

• Communicate effectively with internal departments to ensure smooth handoffs and complete, accurate orders.
• Coordinate with manufacturers, installers, and external partners when needed.
• Assist with scheduling, documentation, and preparation of necessary sales materials.

Customer Relationship Support:

• Respond promptly to customer inquiries and requests for proposals.
• Build and maintain positive relationships with clients, team members, manufacturers, and architects.
• Provide exceptional customer service throughout the order and delivery process.

Training & Professional Development:

• Participate in relevant manufacturer trainings, with emphasis on MillerKnoll’s online product and process training.

Communication:

• Demonstrate strong verbal and written communication skills in all internal and external interactions.
• Assist in distributing order updates, shipping summaries, and general project information as needed.

Requirements:

• Experience in the office furniture industry or a related field is ideal, but we are willing to train the right candidate.
   Many successful SOF team members previously came from retail—so if you’re hardworking and customer-focused, you’ll fit right in!
• Strong interpersonal and customer service skills.
• Highly organized, detail-oriented, and able to multitask effectively.
• Excellent verbal and written communication abilities.
• Ability to work accurately in a fast-paced environment.
• A proactive mindset and the ability to take ownership of tasks.

If you enjoy being productive, supporting a collaborative team, and helping clients bring their workplace projects to life—and if delivering an exceptional customer experience motivates you—we invite you to apply for this exciting opportunity with SOF.