About
Key responsibilities include, but are not limited to: Building and customizing Salesforce solutions using declarative tools (Flows, OmniStudio, Validation Rules) and Apex/LWC to automate business process and case management processes. Creating flows, and Apex classes, and automation to support agency needs Maintaining technical design documentation, deployment scripts, and configuration guides.
Adhering to data privacy, access controls, and CoE guardrails. Integrating Salesforce with other business applications using REST/SOAP APIs, Named Credentials, and middleware (MuleSoft and other API & integration platforms). Handling complex logic and integrations to address agency specific use cases (e.g. eligibility, payments) Writing and maintaining unit tests, performing peer reviews, and supporting UAT. Participating in CI/CD pipelines and sandbox management. Working closely with architects, business analysts, project managers, and testers to deliver reusable and scalable components to meet agency requirements. Assisting with production troubleshooting, enhancements, and maintenance activities post-deployment. Maintaining, enhancing and refactoring solutions as new requirements or compliance mandates emerge. Providing an integrated CTI solution using HSCC's existing Verizon Virtual Contact Center (VCC) application. Implementing an integrated secure access solution via NYS' Enterprise Single Sign On (SSO) solution. Implementing capabilities to support new workflows.
Required Qualifications
Minimum of 5 years of Salesforce development experience (Service Cloud, Experience Cloud preferred). Minimum 3 years of experience with Salesforce technologies (APEX, Visualforce, Lightning Web Components (LWC), and Flow. Minimum 3 years of experience with Salesforce data model, security model, and public sector solutions. Minimum 3 years of experience with configuring case management public sector solutions and web technologies such as HTML, CSS, JavaScript and JQuery. Minimum 3 years of experience with API integrations and DevOps tools. Must have Salesforce Platform Developer Certification or Salesforce Administrator or App Builder Certification.
If you are interested in getting more information about this opportunity, please contact Irina Rozenberg Recruiting@arielpartners.com at your earliest convenience.
At Ariel Partners, we solve the most difficult problems that inhibit technology from enabling our customers to achieve their goals. Our vision is to be recognized by our stakeholders as an elite provider of IT solutions, so when they have their biggest challenges, we are on their short list. We are looking for team members who share our values of:
Integrity
to do the right thing even when it hurts;
Commitment
to the long-term success and happiness of our customers, our people, and our partners;
Courage
to take on difficult challenges, accept new ideas, and accept incremental failure; and the constant pursuit of
Excellence . Ariel Partners is an Equal Opportunity Employer in accordance with federal, state, and local laws.
Languages
- English
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