Technology Risk Manager - NonVolume

Location: Basingstoke (hybrid working 3 office days per week)

Employment Type: Permanent, full time

Additional Benefits: Annual Bonus, Cash-Car Allowance & Private Medical Insurance

Think the AA is just about roadside assistance? Think again.

For over a century, we've been evolving and adapting. Today, as the nation's leading motoring organisation, we offer a wide range of products and services to millions of customers. From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as a Technology Risk Manager means you'll play a crucial role in our success and be part of this exciting motoring journey.

Our Chief Operating Office (COO) are the backbone of The AA, providing both stability and structure to support growth and innovation. We are the drivers of change.

Technology plays a critical role in how The AA supports millions of drivers, from the platforms behind our roadside services to the systems powering our insurance and digital products. As we continue to modernise and expand our technology landscape, managing technology risk effectively is key to ensuring resilience, security and sustainable growth.

As a Technology Risk Manager within our Operational Resilience team in the Chief Operating Office , you’ll help shape and strengthen how technology risk is identified, assessed and managed across the organisation. Working closely with teams across IT, Digital, Change, Data and third-party suppliers , you’ll partner with senior stakeholders to provide clear oversight of technology risk, influence decision-making and help build a more resilient technology environment for The AA.

• Lead and evolve the First Line of Defence (1LOD) technology risk framework, ensuring alignment with The AA’s enterprise risk management approach.
• Partner with teams across IT, Digital, Data, Change and Operational Resilience to identify, assess and manage technology risks across the COO landscape.
• Deliver technology risk and control effectiveness assessments, including supporting and overseeing Risk & Control Self-Assessment (RCSA) activities.
• Produce clear, high-quality risk reporting, translating complex information into meaningful insights, management information and key risk indicators for senior leadership.
• Act as a trusted advisor on technology risk, providing guidance, influence and constructive challenge to support effective risk mitigation.
• Monitor third-party and emerging technology risks, ensuring appropriate controls are in place and helping the business stay ahead of evolving threats and industry developments.

• Strong experience in technology risk, IT risk, or information security, with a solid understanding of risks across modern technology environments.
• Knowledge of enterprise risk frameworks and regulatory standards, such as NIST, ISO, SOX or GDPR.
• Excellent stakeholder management skills, with the ability to influence, challenge constructively and build trusted relationships across technical and business teams.
• Strong analytical and communication skills, able to translate complex risk or technical information into clear insights for senior stakeholders.
• Good understanding of modern technology environments, including areas such as cloud, data governance, systems architecture and emerging technologies like AI or automation.
• Relevant professional certifications (e.g. CISSP, CISM, CRISC, CISA, ITIL) or equivalent experience, with the ability to work collaboratively and manage competing priorities in a fast-paced environment.

We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:

• 25 days annual leave plus bank holidays + holiday buying scheme
• Worksave pension scheme with up to 7% employer contribution
• Free AA breakdown membership from Day 1 plus 50% discount for family and friends
• Discounts on AA products including car and home insurance
• Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
• Company funded life assurance
• Diverse learning and development opportunities to support you to progress in your career
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family

Plus, so much more!

We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.

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