Customer Engineering Account Manager

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

As a provider of cutting‑edge aircraft retrofit solutions, Boeing Global Services (BGS) is expanding the Customer Engineering team in the United Kingdom or Ireland to continue providing exceptional customer service and technical expertise. We are seeking a talented individual who will act as the main technical point of contact during Phase I (capturing the business) for both our airline and leasing customers. A Customer Engineer will continually liaise with customers, understand their retrofit modification requirements, initiate the proposal generation process and keep the customer apprised of proposal progress.

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• Engage with customers (Airlines and Lessors) to understand their retrofit modification requirements.
  
• Review aircraft configurations, provide technical expertise and assist customers in selecting the appropriate retrofit modifications based on their specific aircraft configurations and operation requirements.
  
• Initiate the proposal generation process.
  
• Collaborate with internal teams to develop and present retrofit proposals.
  
• Support modifications for all business product lines including Interiors, Connectivity, Avionics, AP&S (Airplane Performance & Safety), and BCF (Boeing Converted Freighter).
  
• Develop and maintain relationships and partnerships with internal and external customers, stakeholders, peers, partners and direct reports.
  
• Monitor proposal progress and keep customers updated.
  

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• Bachelor of Science in Engineering, Engineering Technology (Including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry, or non‑US equivalent qualifications directly related to the work statement.
  

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• A solid background in aviation engineering with an understanding of aircraft retrofit modifications.
  
• Proven experience in customer‑facing roles, demonstrating exceptional communication skills, relationship‑building abilities and the capacity to understand and address the customer needs effectively.
  
• Experience working with airline and/or leasing organizations.
  
• Experience working with EASA Part 21 design organizations.
  
• Good communication, project management and organizational skills.
  
• Skill and ability to collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources.
  

This requisition is for a locally hired position in the UK and Ireland. Candidates must have current legal authorisation to work immediately in the UK and Ireland. Boeing will not attempt to obtain immigration and labour sponsorship for any applicants.

Benefits and pay are determined at the local level and are not part of Boeing U.S. based payroll. This position does not have relocation approval.

Applications for this position will be accepted until Mar. 12, 2026.

This is not an Export Control position.

Bachelor's Degree or Equivalent Required

This position offers relocation based on candidate eligibility.

Employer will not sponsor applicants for employment visa status.

Not a Shift Worker (Ireland)

We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law. We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. xcfaprz Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.