Sales Order Processor (Maternity Cover)
Universal Composite Doors
- England, United Kingdom
- England, United Kingdom
About
About Us Universal Composite Doors (UCD) is one of the UK’s fastest-growing suppliers of GRP skinned, foam-filled, and timber solid core doors. Since 2018, we’ve built a reputation for exceptional quality, customer service, and innovation. With a 27,000 sq. ft. factory and state-of-the-art technology, we pride ourselves on delivering “any style of door in any RAL sprayed colour within 10 working days.”
We’re now looking for a Sales Order Processor to join our dynamic office team and help us continue opening new doors for our customers.
The Role As a Sales Order Processor, you’ll play a key role in ensuring customer orders are handled with accuracy, efficiency, and professionalism. You’ll work closely with the Customer Services Team and liaise with production to make sure every order is processed smoothly.
Key Responsibilities
Process customer orders using Business Micros software Load all received orders on the day of receipt Handle 40+ orders per day with accuracy, supporting the team target of 100+ orders daily Confirm orders to customers within 24 hours Identify and resolve discrepancies within 12 hours of receipt Manage correspondence, complaints, and queries promptly and professionally Contribute to continuous improvement of workflows and processes
What We’re Looking For
Strong attention to detail and ability to prioritise workload Excellent communication skills, both written and verbal A proactive, customer-focused mindset Ability to work effectively as part of a team Previous experience in order processing or administration is desirable
Why Join Us? At UCD, we live by our core values: Quality, Kindness, Respect, Openness, and Integrity. You’ll be part of a supportive team where relationships matter, and your contributions will directly impact our growth and success.
What We Offer
Competitive salary and performance bonus Training and development to deepen your product knowledge Friendly and supportive working environment Opportunities for growth within the company
Location & Hours
Based at Universal Composite Doors, Middleton Way, Fen Drayton, Cambridgeshire (CB24 4SU) Full-time hours This role is a fixed-term maternity cover position, expected to last between 6 and 12 months.
We are reviewing applications on a rolling basis and encourage early applications
Languages
- English
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