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About
Controlled Environments Company (CEC) is a single source supplier and solutions provider to customers operating in critically clean and controlled environments. We are currently recruiting for a Warehouse Customer Administrator, to join our busy team located in Leixlip.
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Responsibilities:
- Deal with customer enquiries by phone and email.
- Develop good business relationships with new and existing customers
- Liaise effectively with internal team members to complete tasks and distribute information
- Increase customer satisfaction by solving problems and identifying improvement areas
- Perform various actions, reporting, and input of information on SAP and various other operating systems as required
- Compile and manage the regular communication of various reports to customers
- Take part in various stock, or goods in/ goods out, related activities
Skills and Experience
- At least 2-3 years’ experience in a similar role
- Ability to identify customer needs and provide high level of customer service
- Confidence to discuss xcfaprz the benefits and features of products
- Good communication, organisational and administration skills
- Flexible and Pro‑active attitude
- Ability to embrace new ideas / initiatives when they arise
- Experience of SAP or similar ERP system
- Strong Microsoft office skills such as Outlook, Excel, Powerpoint, Word
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Languages
- English
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