Catering Manager

Location: Rathgar, Dublin 6

Job Type: Full-time, Permanent (39 hours per week)

Orwell Healthcare is one of Dublin's most respected healthcare providers, renowned for delivering exceptional care to our residents since 1987. We operate across two locations in Rathgar:

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• Orwell Private: Convalescence, Long-Term Care and Acquired Brain Injury Unit
  
• Orwell Queen of Peace: Long-Term Care
  

Our vision is to provide a continuum of high-quality, person-centred care in a friendly, homely and luxurious environment. Services include residential long- and short-term care, dementia care, acquired brain injury care, respite care and home care support.

The Catering Manager will oversee the daily operations of all catering services across Orwell Private and Garville Private, including kitchens, life skills kitchens, cafe, and shop services. The role ensures all catering services are delivered in line with Orwell Healthcare policies and procedures, with a strong focus on nutrition, hygiene, safety, operational efficiency, and resident satisfaction.

Working closely with clinical teams, the Catering Manager will ensure residents' nutritional needs are met while maintaining full compliance with food safety legislation, HIQA standards, and best practice in healthcare catering.

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• Oversee the day-to-day running of all catering services including Resident dining services at Orwell Private and Garville Private, Specialist dietary requirement, The Cafe on the Avenue, Kitchenettes and Life Skills kitchens, On-site shop services
  
• Ensure high standards of food quality, presentation, hygiene, and service delivery.
  
• Monitor stock levels and manage stock control across all catering areas.
  
• Oversee waste management and implement measures to reduce food waste while maximizing efficiency.
  
• Manage catering services for events and activities in collaboration with the Activities Team and Management.
  

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• Lead, supervise, and support catering staff across all catering areas.
  
• Manage staff scheduling and rosters to ensure appropriate staffing levels and value for money.
  
• Deliver training and induction for new staff, including HACCP and operational procedures
  
• Promote a culture of professionalism, teamwork, and excellent customer service.
  

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• Deliver excellent customer service, ensuring a positive resident and visitor experience.
  
• Work collaboratively with clinical and care teams to meet the nutritional needs of residents.
  
• Conduct food satisfaction surveys and implement improvements based on feedback.
  
• Ensure a positive dining experience that enhances the overall wellbeing of residents
  

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• Maintain confidentiality of resident and organisational information.
  
• Report resident concerns or complaints promptly to management.
  
• Assist with maintaining equipment, ensuring preventative maintenance and record keeping.
  
• Support the implementation and review of catering policies and procedure
  

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• Uphold full compliance with:
  
• Ensure full compliance with HIQA standards, the Health Act 2007, and all relevant regulations.
  
• Maintain adherence to HACCP procedures, food safety legislation, and Environmental Health Officer (EHO) requirements.
  
• Ensure compliance with health and safety policies including infection control, hand hygiene, choking risk management, hydration guidelines, and specialised dietary requirements such as pureed or modified diets.
  
• Maintain accurate records and complete required audits including HACCP documentation and operational checks.
  

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• Operate in line with Orwell Healthcare's policies, professional standards, and Care & Welfare Regulations. xcfaprz
  
• Demonstrate commitment to continuous professional development and performance appraisals.
  

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• Competitive rate of pay
  
• Inhouse CPD & training
  
• Employee Assistance Programme
  
• Pension contribution
  
• Subsidised Cafe
  
• ReferaFriend Bonus
  
• Excellent public transport links
  
• Free onstreet parking / Bike to Work scheme
  

All job offers are subject to:

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• Satisfactory references
  
• Garda Vetting
  
• Pre-employment medical assessment
  

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• Catering, hospitality or supervisory experience: 1 year (required)
  

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• Ireland (required)
  

Work Location: In person

Orwell Healthcare is an equal opportunities employer