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About
We are actively seeking a Systems Administrator with a minimum of 16 years of experience and a range of skill levels. A bachelor's or master's degree is preferred.
Required Skills
Systems Administration
Provide Tier I & II support for enterprise systems and escalate advanced issues as needed Troubleshoot server, operating system, application, and connectivity issues Support daily operations, monitoring, maintenance, and upgrades for on-prem, virtual, and cloud systems Document incidents, problems, and service requests using ServiceNow Support asset management, inventory, and user onboarding activities Maintain system documentation, SOPs, and operational guides Deliver hardware within the WMA; limited travel required Provide guidance and knowledge transfer to junior team members
Quality Assurance & Testing Test and validate system builds, patches, and configuration changes across Dev/Test/Prod environments Conduct functional, integration, regression, and post-deployment tests Develop test documentation including Test Plans, Test Cases, Defect Logs, and Test Reports Identify, log, and track defects through closure Create test scenarios that include both expected outcomes and failure conditions Perform smoke testing and pre/post-deployment validation for production releases Identify risks or gaps early in development Recommend areas for automated testing improvements
Cloud & DevOps Support Validate deployments in AWS, Azure, and hybrid cloud environments Verify IAM roles, access controls, and Zero Trust security configurations (ACLs, security groups, routing rules, firewall settings) Validate DNS paths, connectivity, and system availability after updates or builds Confirm server build integrity through post-deployment checks (connectivity, logs, performance) Ensure systems remain available after certificate updates and patching Desired Skills
Windows Server 2016-2021 Active Directory AWS and/or Azure Virtualized infrastructure ServiceNow or similar ITSM tools Ability to work effectively within Agile teams including Developers, Technical Managers, Business Analysts, and Product Owners Strong analytical ability, communication skills, and problem-solving capabilities Ability to work independently and collaboratively Experience mentoring or providing technical knowledge transfer
Languages
- English
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