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- +3
- +3
- United States
About
PREMIER Lab Supply, Inc. is looking for a skilled and dependable Service Technician to join our team who will provide service and customer support during field visits or inbound calls from customers. The field service technician will diagnose errors or technical problems and determine proper solutions while responding to customer calls in a timely manner, providing technical service and maintenance support at customer locations. Individuals who are technically well-versed and are able to help clients install, repair and maintain hardware and software while building relationships with customers will succeed in this role.
*Responsibilities*
* *Equipment Maintenance*: Perform routine maintenance, inspections, and repairs on various hydraulic, electrical, and pneumatic equipment. Service Technician will also provide customer with installation of equipment and training on the operation of equipment once purchased.
* *Troubleshooting*: Investigate and identify problems reported by customers or detected during routine checks. Diagnose technical problems, replace any malfunctioning components, upgrade internal components, run equipment tests to ensure stability, create reports of performed processes, follow client's specifications on operating equipment, and adhere to the safety standards
* *Customer Interaction*: Interact with customers in a professional and courteous manner. Address their concerns, answer questions, and provide clear explanations regarding repairs or maintenance. Must have the ability to communicate clearly, address customer concerns, and maintain a positive demeanor while working collaboratively and independently
* *Documentation*: Maintain accurate records of service calls, repairs performed, and parts used using Service Fusion software. Complete detailed service reports and update relevant databases.
* *Travel *– Field service Technician will be traveling 50-75% of the time to PREMIER’s customers sites
*Qualifications*
* AS/BS in electronics, industrial mechanics or training and experience from military or technical school
* High school diploma or equivalent AND 4 years of field experience
* Strong written and verbal communication skills
* Must have valid driver's license and a good driving record
* Self motivated and able to operate independently. Detail oriented, thorough, and organized
* Occasional international travel maybe required
*Benefits*
*\*\*$1500 SIGN ON BONUS upon successful completion of your first 6 months of employment with PREMIER\*\**
Salary - DOE
Paid Training
Holiday Pay
PTO, Health Insurance & 401k Plan
Send your resume to: info@premierlabsupply.com
Job Type: Full-time
Expected hours: 40 per week
Benefits:
* 401(k)
* 401(k) matching
* Health insurance
* Paid time off
Schedule:
* Monday to Friday
Application Question(s):
* Please provide your email address for follow up information.
Ability to Relocate:
* Port Saint Lucie, FL 34986: Relocate before starting work (Required)
Work Location: In person
Nice-to-have skills
- Customer Service
- Installation
- Troubleshooting
Work experience
- Hardware
- System Engineer
- Systems Administrator
Languages
- English
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