Content Designer

scrumconnect ltd

Manchester, England, United Kingdom

Manchester, England, United Kingdom

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About

About Scrumconnect Consulting Scrumconnect Consulting is a UK award-winning digital consultancy with over 300 consultants nationwide. We partner with public sector organisations to deliver user-centred digital services that make public services simpler, faster, and more accessible. The Role We are looking for an experienced Content Designer to support Digital Channels programmes within the public sector. You will work across services including Report a Change Once (RACO), Customer Account, and the Government App & Wallet, helping design and improve content for citizens, applicants, and developers. You will collaborate with multidisciplinary Agile teams to understand user needs, redesign content structures, and deliver accessible, high-quality content aligned to GDS standards. Key Responsibilities Review and benchmark existing content against GDS and accessibility standards
Map user journeys and validate them with stakeholders
Design clear, concise, and user-centred content
Test and iterate content using user research and feedback
Work closely with product, design, and development teams
Support the development of content strategy, standards, and governance
Deliver a structured handover to internal teams
Skills & Experience Essential Proven ...

Manchester, England, United Kingdom

Languages

English

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