Special Projects Manager

Job Description

The Special Projects Manager plays a critical leadership role overseeing the Service Department Manager and team. This position ensures seamless project execution by managing client communications, coordinating installations, and providing on-site support and training.

Key Responsibilities:

• Oversee and coordinate Service Department activities in collaboration with the Service Manager
• Manage material procurement and logistics to ensure timely availability
• Set and manage customer expectations while maintaining project timelines
• Provide on-site support and guidance to field personnel
• Track, monitor, and report on project progress and status
• Develop and manage daily and long-term project schedules
• Coordinate manpower scheduling for installations and service operations
• Serve as the primary communication link between clients, contractors, and internal teams

Candidate Requirements:

• Hands-on experience with field installation of fire alarm and data network systems
• Proficiency in Microsoft Word, Excel, and Outlook
• Strong multitasking skills and ability to thrive in a dynamic, detail-oriented environment
• Excellent communication skills for client interaction and team coordination